Extended Stay America Suites - Knoxville - West Hills Guest Reviews
Write a review
8.6 miles from Knoxville centre |
Write a review
Jeffrey Sun, 17 November 2024
Pleasant
Jacob Fri, 8 November 2024
Exceptional
Carrie Thu, 7 November 2024
Good
Liked: It was clean, but the smell was overwhelming when you walked in. It's not a bad smell, just a weird smell.
Disliked: The people hanging around the outside of the building.
Charla Tue, 5 November 2024
Great stay will go back
Liked: Clean quiet
Disliked: Nothing
Keith Sun, 27 October 2024
Bad
Liked: That it was one night
Disliked: Bed not made bathroom very dirty TV not working wifi very very slow
Tiffany Sat, 26 October 2024
Stay was ok but wasn’t...
Liked: Location
Disliked: The room wasn’t very clean, the tub had hair on top of the drain cover, the bed sheets and blanket was stained. The second room we rented for our friends there bed wasn’t even made and the bed was nasty and the toilet had poop in it were it hadn’t been cleaned.
Medlyn Sun, 20 October 2024
Pleasant
Rebecca Tue, 15 October 2024
Disappointing
Heather Mon, 7 October 2024
Not a great place
Liked: The staff was nice until they weren’t
Disliked: Checked in super early Friday morning, the hotel smells like weed. There was no parking, they had us park in front of the dumpster.The breakfast is a joke. Nothing is kept in the rooms like cups or plates , you have to request them. Saturday morning woke up to a group of people parked right next to our truck and trailer , partying , drunk and loud. They were using our trailer as a cooler stand. Other guests asked to have the people removed and the gentleman at the front desk was seen drinking with the party instead of asking them to leave. We asked the young lady at the front to please ask them to at least move and let her know that her gentleman employee was outside drinking with them. She called someone. The gentleman saw us in the hallway and asked if we wanted the party people to move , we said nope we are leaving this is crazy. We packed up all our stuff in the truck and as we went to move our truck and trailer the party group grabs their cooler off our trailer. I walk to the front desk and tell the young lady we wanted a refund. She says ok no problem. Doesn’t ask how she could rectify the situation or anything.
Jacob Wed, 2 October 2024
Exceptional