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Extended Stay America Suites - Knoxville - West Hills eef - (888) 323-5826
Extended Stay America Suites - Knoxville - West Hills, 1700 Winston Rd., Knoxville, TN -(888) 323-5826
Area: Knoxville West
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BOOK ONLINE OR CALL - (888) 323-5826
3.55
HOTEL RATING: 
GOOD
3.55 out of 5 (213 Ratings)
8.6 miles from Knoxville centre
BOOK ONLINE OR CALL - (888) 323-5826
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Hotel Description
This Extended Stay America - Knoxville - West Hills is located in Knoxville and especially designed for longer stays with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Knoxville is equipped with a stovetop microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows in every room. A grab-and-go breakfast is served every morning and includes bars muffins hot cereal coffee and tea. The property offers free onsite parking. Attractions within close proximity to the hotel include the Smokey Mountain National Park the University of Tennessee and the Pigeon Forge Gatlinburg.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
w
Non Smoking
r
Pets Allowed
q
Accessible
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Free Parking
` Air Conditioning
` 24-Hour Front Desk
` Elevator
` Coffee shop
` Hair dryer
` Bathtub
` Microwave
` Kitchenette
` Coffee/tea maker
` Refrigerator
` Heating
` Shared kitchen
` Wheelchair accessible
` On-site parking
` vending machine
` telephone
` alarm clock
` kitchenware
` Family Rooms
` Free Wi-Fi
` Kitchen
` Daily Housekeeping
` English
` Non-Smoking Rooms Available
` Sofa
` Smoke alarms
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Food delivery
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Laundry services
` Non-smoking property
` Separate shower/bathtub
` Spa services
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Outdoor recreational features
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)

Extended Stay America Suites - Knoxville - West Hills Guest Reviews

Overall Average Score: 
Good (3.55 out of 5)

Write a review

3

Pleasant - 3.0 out of 5

Jeffrey Sun, 17 November 2024

Pleasant

5

Exceptional - 5.0 out of 5

Jacob Fri, 8 November 2024

Exceptional

3.5

Good - 3.5 out of 5

Carrie Thu, 7 November 2024

Good

Liked: It was clean, but the smell was overwhelming when you walked in. It's not a bad smell, just a weird smell.
Disliked: The people hanging around the outside of the building.

5

Exceptional - 5.0 out of 5

Charla Tue, 5 November 2024

Great stay will go back

Liked: Clean quiet
Disliked: Nothing

0.5

Poor - 0.5 out of 5

Keith Sun, 27 October 2024

Bad

Liked: That it was one night
Disliked: Bed not made bathroom very dirty TV not working wifi very very slow

2

Disappointing - 2.0 out of 5

Tiffany Sat, 26 October 2024

Stay was ok but wasn’t...

Liked: Location
Disliked: The room wasn’t very clean, the tub had hair on top of the drain cover, the bed sheets and blanket was stained. The second room we rented for our friends there bed wasn’t even made and the bed was nasty and the toilet had poop in it were it hadn’t been cleaned.

3

Pleasant - 3.0 out of 5

Medlyn Sun, 20 October 2024

Pleasant

2

Disappointing - 2.0 out of 5

Rebecca Tue, 15 October 2024

Disappointing

1.5

Poor - 1.5 out of 5

Heather Mon, 7 October 2024

Not a great place

Liked: The staff was nice until they weren’t
Disliked: Checked in super early Friday morning, the hotel smells like weed. There was no parking, they had us park in front of the dumpster.The breakfast is a joke. Nothing is kept in the rooms like cups or plates , you have to request them. Saturday morning woke up to a group of people parked right next to our truck and trailer , partying , drunk and loud. They were using our trailer as a cooler stand. Other guests asked to have the people removed and the gentleman at the front desk was seen drinking with the party instead of asking them to leave. We asked the young lady at the front to please ask them to at least move and let her know that her gentleman employee was outside drinking with them. She called someone. The gentleman saw us in the hallway and asked if we wanted the party people to move , we said nope we are leaving this is crazy. We packed up all our stuff in the truck and as we went to move our truck and trailer the party group grabs their cooler off our trailer. I walk to the front desk and tell the young lady we wanted a refund. She says ok no problem. Doesn’t ask how she could rectify the situation or anything.

5

Exceptional - 5.0 out of 5

Jacob Wed, 2 October 2024

Exceptional

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Extended Stay America Suites - Knoxville - West Hills 1700 Winston Rd., Knoxville, TN