Extended Stay America Suites - Jacksonville - Riverwalk - Convention Center Guest Reviews
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1.4 miles from Jacksonville centre |
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Rick, Cocoa Wed, 30 April 2014
Definitely would stay again. Room was clean. Short walk to the river taxi. Easy to get to from I95.
Liked: Nice room. Great location for Metro Park; full fridge and mini kitchen.
Disliked: No on site pool or ice.
Jenna Sat, 4 January 2025
Exceptional
Liked: It was my bday and we were there for the gator bowl to watch ole miss and it was a perfect place to stay
Martin Wed, 1 January 2025
Very good
Liked: The room was nice and clean and comfortable and the water was very HOT for the shower
Disliked: Everything was great
Carmelo Wed, 1 January 2025
Passable
Jd Sun, 22 December 2024
Worst in my life
Liked: The location
Disliked: The staff was overall rude and obnoxious, except the Maintenance man..hard worker extremely nice…Booking.com DID NOT DISCLOSE THE PARKING FEE…BIG NO NO!Stove never worked right until last 2 days, couldn’t turn it off had to shut down breaker thank God it was in the room on wall…asked for manager to call me She NEVER DID…WORST HOTEL STAY OF MY LIFE REPORTED IT ALL DIRECTLY TO THE CEO, GREG IN CHAROLETTE…to no avail
Candace Sat, 21 December 2024
Exceptional
Jennifer Sat, 21 December 2024
Bad
Disliked: The booked me in a double I get there its a king this was a business trip not wanting to sleep next to work partner.
Johnathan Thu, 19 December 2024
Good
Gabriel Thu, 19 December 2024
Exceptional
Erica Wed, 18 December 2024
Comfortable Bed, Great Value in...
Liked: The bed was EXTREMELY Comfortable!! That was a nice surprise! The room was very clean! In fact, it was cleaner than more expensive hotels that I’ve stayed in! I did not see any roaches, big or small, and I stayed there for three nights. The room was spacious and the TV was large with a nice substantial remote. The location was between two more expensive hotels. I felt completely safe walking and exercising around outside alone because the area was very well lit!! I ate at a nice Japanese restaurant in walking distance behind the hotel and the food was delicious! I also found a beautiful huge water fountain in walking distance behind the hotel area near River Place and it was absolutely amazing!! This was my first time staying at an Extended Stay Hotel and I will definitely stay here again in the future. It was a great price hotel in a great location that was very close to my work training event. The other three staff members were pleasant and accommodating.
Disliked: The brown checkered carpet in the hallway was dark and plain ugly. It was not inviting, at all!! If a beautiful carpet is used instead, it would totally uplift and improve the mood and quality of the hotel! Coffee and a nutri-grain bar is not breakfast! Breakfast included needs to be removed from the hotel ad because you have a higher expectation that is disappointing when you find out that breakfast is only coffee and a cookie! If you removed breakfast from the ad, it would seem like a nice surprise to get coffee and a nutri-grain bar instead of a big disappointment! One of the four staff persons that I encountered was rude with me on the phone.
Jeffrey Mon, 16 December 2024
Have stayed here many times...
Liked: I loved that the bed was so comfortable and we had a full sized refrigerator. Also, the girl at the front desk was very friendly and helpful, even giving us a menu/map to check out.
Disliked: Maybe the breakfast could have been better.