Extended Stay America Suites - Indianapolis - Northwest - I-465 Guest Reviews
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17.9 miles from Indianapolis centre |
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Murray Sun, 17 November 2024
Superb
Liked: The staff were very helpful, knowledgeable and Nice
Disliked: N/a
Justin Thu, 14 November 2024
Didn’t stay , was there...
Liked: Nothing
Disliked: Dirty , had a room booked and ended up not having one once i arrived because they overbooked . So i wasted my money . The room was nasty there was shit in the toilet . Staff was nice but facility trash never will stay here again wouldn’t recommend.
Yosemine Wed, 13 November 2024
Passable
Kirsten Sun, 10 November 2024
Exceptional
Terry Sun, 3 November 2024
Good
Liked: Around a lot of restaurants. Staff was friendly and nice
Disliked: Key card stopped working a couple times. My room didn’t have a living room tv because a previous guest had destroyed it so we could only watch the way smaller bedroom tv.
Ginia Tue, 29 October 2024
Christine was very rude. No...
Liked: The facility was nice
Disliked: Christine at the front desk was very rude. I had people over my head stomping and jumping from 6:00 a.m. All day I reported it Three times. They did nothing about it. They told me because they've been here longer than me. I will have to basically deal with it. This is what the manager Christina told me My checkout was on Monday, October 28th. I checked out Sunday October 27th because of the noise I think if you have customers with kids they need to be on the first floor, not the second and the third floor over people's heads. It was our vacation and it was ruined
Susan Mon, 28 October 2024
I came to Indianapolis to...
Liked: The bed was exceptionally comfortable. The bathroom and shower was clean and the water pressure was great. Everything was what I expected and more.The receptionist and housekeeper went out of their way to assist me. I am handicapped and their assistance made my stay enjoyable. I was amazed at the number of guests that are I came to Indianapolis staying there more long term. It was not noisey at all.
Disliked: I don't have any complaints or concerns.
Gabriella Mon, 28 October 2024
Stay was good for what...
Liked: It was clean but very dated.
Disliked: Not what I was expecting for free breakfast. Just coffee and granola bar. Need to let people know it is a minimal breakfast. Bath tub paint pealing off.
Rebecca Sun, 27 October 2024
Bad
Liked: The staff was very nice and friendly.
Disliked: I booked this room because the description said it had pots and pans, silverware etc. I brought food to cook to save money. I was told they were pretty full, and had only a couple things for us to use. 2 bowls, 2 plates, a couple spoons and a knife. We had to buy fast food which caused us to spend money we didn't really have. No coffee maker or toaster either as per the description. Breakfast consisted of oatmeal packets. So that meal also had to be bought elsewhere.
Vitriago Tue, 22 October 2024
One day not too bad
Liked: The customer service was fast.
Disliked: The smell is not good in the environment