Extended Stay America Suites - Indianapolis - Airport Guest Reviews
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7.9 miles from Indianapolis centre |
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Elisha Wed, 1 January 2025
I would chose another location...
Liked: Staff was nice and helpful
Disliked: My room smelled like the smoke, when I asked for a non smoking room, there were no trash cans in my room, and I could not take a shower in the morning before I left because there was no hot water. The room was overpriced
Gordon Sun, 29 December 2024
Horrible
Disliked: No toilet paper or garbage bins in room, no tub stopper to use tub, no emergency stop on elevator and almost hung pet by her leash when she ran out and couldn't stop elevator. Only had coffee for breakfast.
Loretta Thu, 26 December 2024
Passable
Rostron Mon, 23 December 2024
Extremely disappointed
Liked: Good location close to downtown but far enough away from the loudness.
Disliked: My room was super disappointing for how much I paid to stay here for only two nights. When we walked in our room, I could smell cigarette and marijuana right off the bat. Saw the bathroom and was even more disappointed, there was mold above the shower head. Holes in the sides of the shower wall and the shower head sprayed all over the bathroom even reached all the way to the toilet and sink area, soaked the whole bathroom floor. Luckily we didn’t slip getting out of a COLD shower. The phone in the room didn’t work, was broken. The only good thing about our stay here was that the room was quiet, the bed was comfortable/somewhat clean and the tv surprisingly worked. I didn’t complain at checkout because I’m not a confrontational type of person but I really wanted to be a huge Karen.
Claudine Sun, 22 December 2024
I will go to the...
Liked: the worse experience i have ever had with hotels. I was in hospitality for 15 years at the Marriott in Florida. When I arrived that night there was a white little boy working at the front desk, he did not even greet me, he asked me for my last name and ID then he told me the hotel was booked he had no rooms for me. He specifically told me booking with a third party is not guaranteed. When I asked him for a manager or supervisor name his response was he didn't have one. I will never book a room at extended stay. The worse.....
Disliked: There was nothing to like except to hire mature human being...
Enelfrantz Sun, 22 December 2024
Don’t want to come back
Liked: I didn’t like nothing about property the home was dirty stack bad customer service Nothing was good about the property
Disliked: That place was dirty and stink fix it
Bakary Sun, 22 December 2024
Bad
Liked: Very dirty
Disliked: Very Dirty
Sara Mon, 16 December 2024
Pleasant
Jennifer Sat, 14 December 2024
Poor
Tyron Wed, 11 December 2024
Exceptional