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Extended Stay America Suites - Indianapolis - Airport - W. Southern Ave. eef - (888) 323-5826
Extended Stay America Suites - Indianapolis - Airport - W. Southern Ave., 5350 West Southern Avenue, Indianapolis, IN -(888) 323-5826
Area: Indianapolis Airport (IND)
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BOOK ONLINE OR CALL - (888) 323-5826
2.65
HOTEL RATING: 
FAIR
2.65 out of 5 (700 Ratings)
7.3 miles from Indianapolis centre
BOOK ONLINE OR CALL - (888) 323-5826
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Hotel Description
This Extended Stay America - Indianapolis - Airport - W. Southern Ave. is located in Indianapolis and especially designed for longer stays with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Indianapolis is equipped with a stovetop microwave and a fridge. The hotel also provides guests with laundry and ironing facilities upgraded bedding with extra pillows in every room. A grab-and-go breakfast is served every morning and includes bars muffins hot cereal coffee and tea. The property offers free onsite parking and free local phone calls. Attractions within close proximity to the hotel include the Indianapolis Motor Speedway the Lucas Oil Stadium/Convention Center and the National Collegiate Athletic Association (NCAA).

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
u
Swimming Pool
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Free Parking
` Meeting/Banquet Facilities
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Bathtub
` Microwave
` Kitchenette
` Coffee/tea maker
` Refrigerator
` BBQ facilities
` Heating
` Wheelchair accessible
` On-site parking
` vending machine
` telephone
` dishwasher
` alarm clock
` kitchenware
` blackout curtains
` Family Rooms
` Free Wi-Fi
` Kitchen
` English
` Non-Smoking Rooms Available
` Sofa
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Contactless check-in/out
` Food delivery
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)

Extended Stay America Suites - Indianapolis - Airport - W. Southern Ave. Guest Reviews

Overall Average Score: 
Fair (2.65 out of 5)

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3

Pleasant - 3.0 out of 5

Cassie, Cincinnati, visiting 8 Seconds Saloon Mon, 3 October 2016

Liked: Very basic hotel, like I expected. Good for the price.

3.5

Good - 3.5 out of 5

Sharla Wed, 20 November 2024

Good

Liked: Friendly staff, good value
Disliked: Breakfast was sparse, not all of what was pictured on the website was available. Dishes & silverware and extra pillows seemed to be in Short supply.

0.5

Poor - 0.5 out of 5

Kara Tue, 19 November 2024

Worst hotel experience ever!

Liked: Absolutely nothing!
Disliked: Probably one of the worst hotels I’ve ever stayed at! It was cold outside, the heat didn’t work in the room, we called for extra blankets, the front desk never came. We asked for an extra towel( two in our room when there were three of us). Hotel was gross. They never cleaned the walk ways, never even came to empty our trash.

3

Pleasant - 3.0 out of 5

Sílvia Mon, 18 November 2024

Pleasant

Liked: Location and price .
Disliked: Dirty couch , the sofa needs to be replace ,

0.5

Poor - 0.5 out of 5

Amy Sat, 16 November 2024

Only if you have to

Disliked: The bathtub in my room was torn up. The hotel provided no items in the kitchen if you wanted to cook-not even paper plates/plastic cups/silverware. The tv remote did not work. The free breakfast was one thing-oatmeal. I also had to deal with someone else smoking weed and the smell coming into my room.

0.5

Poor - 0.5 out of 5

Jonathan Tue, 12 November 2024

Great value and location but...

Liked: The staff was friendly and understanding
Disliked: When we pulled out the sofa couch, it was extremely filthy and stained. We left immediately after this. Hotel understood and did a full refund.

0.5

Poor - 0.5 out of 5

Joseph Tue, 12 November 2024

Don’t stay here.

Disliked: Upon check in we received our keys to a room on the third floor. When the door unlocked I pushed the door open to find that it was locked from the inside and someone was ALREADY CHECKED IN. They screamed and cursed at us (understandably so). Went to the front desk and said that’s impossible. They handed us a new key to a room where massive exhaust fans were blowing right outside the room. The room had no garbage can and when the ac units were used it blew in a disgusting odor. Will never stay again. Honestly it’s ridiculous they don’t issue refunds.

2

Disappointing - 2.0 out of 5

Bereket Mon, 11 November 2024

Disappointing

Disliked: The room itself, along with the toilet, sink, and bed sheets, all had an unpleasant smell, making the stay uncomfortable.

2

Disappointing - 2.0 out of 5

Rachel Sun, 10 November 2024

Alight for a late night...

Liked: Beds
Disliked: They need to update it

1

Poor - 1.0 out of 5

Catherine Tue, 5 November 2024

Do not stay here!

Liked: The only good part about this property is the staff. They are very nice and were very welcoming when I arrived. That is the only reason the rating is 2 stars and not 1.
Disliked: Pretty much EVERYTHING else was horrible. The lobby area is nice, but as soon as you go to your room it's down hill. The property reeks of smoke, it's SO heavy in the air. Its very rundown and dark and dirty. And this is just the hallway. When I got to my room, the air was off so the room was HOT and smelt HORRIBLE. It smelt smoky like the rest of the hotel and spoiled. Besides that, there room was VERY dirty. Stains on the bedding, dirt and hair and I dont even know what else in the sink and shower. And comfort was a zero, The beds were horrible, they felt like roll away beds, not even real mattresses and frames. I did not even look at or use the kitchen area after seeing the state of the rest of the room. I was only staying for 4 hours of sleep after a concert, and luckily that was it because I could not have stayed a second longer. Will not stay here again and do not recommend especially for almost $400 for one night.

1

Poor - 1.0 out of 5

Sharbutt Mon, 4 November 2024

Very dirty and unprofessional, will...

Liked: The bed wasn’t bad.
Disliked: This was the dirtiest place we have ever stayed in. Bathroom was not cleaned. Stains on towels. Dirty floor. Smelled like smoke and weed when you first walk in. Boy at the front desk looked high as a kite.

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Extended Stay America Suites - Indianapolis - Airport - W. Southern Ave. 5350 West Southern Avenue, Indianapolis, IN