Extended Stay America Suites - Houston - Westchase - Richmond Guest Reviews
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17.3 miles from Houston centre |
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Syed Tue, 4 February 2025
Exceptional
Anonymous Sun, 2 February 2025
Bad
Liked: Big room and refrigerator.
Disliked: There is only one small tube of shampoo for two people in the room. There is a stove, but it is impossible to cook something. There were no plates, glasses, or pots to cook anything. It says on the website that a coffee maker is available in the room, but there was nothing. even the microwaves. When the receptionist was asked if it was possible to take it, he said that it was impossible. they don't have it available. Dirty bed linen. The lock in the room did not read the card. I only opened it on the 9th attempt.There were cockroaches in the room
Kyra Thu, 23 January 2025
Ok
Disliked: Temps were very low and the bed only had a sheet and very thin blanket. The bed was not sturdy and only had 3 pillows. The halls smelled like smoke even though our room was non smoking.
Tim Tue, 7 January 2025
I won’t be going back...
Liked: The staff were friendly
Disliked: It was run down, trashy and stank
Ronesha Mon, 18 November 2024
Trash can, Dumpster location
Liked: I felt somewhat comfy
Disliked: Roaches, can never find staff, house cleaning only came once and it’s because I asked multiple times. Hallways stink
White Mon, 7 October 2024
Bad
Disliked: The room was infested with roaches
Alneisha Tue, 27 August 2024
Exceptional
Alneisha Sat, 24 August 2024
I enjoyed my stay and...
Liked: The employees were friendly and the facility was very clean.
Disliked: I like the employees and the surrounding area
Antoine Fri, 9 August 2024
If only they trained the...
Disliked: I didn't like the roach infestation that was apparent as soon as I entered the room. I didn't like the 2 roaches that somehow found their way onto my chest within the first 5 minutes of me being in bed. I didn't like the way staff was rarely present at the front desk, especially at night. I didn't like the way staff would allow for the front door to be propped open at night to allow people to bypass using a card key to enter. Lastly, I didn't like that I wouldn't have been surprised if the hotel had gotten raided at any moment for drug and/or human trafficking.
Emil Thu, 1 August 2024
Exceptional