Extended Stay America Suites - Houston - Sugar Land Guest Reviews
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3.0 miles from Sugar Land centre |
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Aaron Wed, 5 March 2025
Very good
Marckenson Mon, 24 February 2025
Superb
Deepak Sat, 22 February 2025
Worst hotel in South Houston
Liked: The location.
Disliked: The manager-Ms. Reba Johnson was unprofessional and rude. She also misled us when we had to change rooms. We paid for high speed internet and when we changed rooms the Wifi got canceled. This was never disclosed to us. Ms. Johnson gave us a difficult time to re-connect the WiFi. Secondly, the rooms had roaches and mold in the bathroom. Thirdly, you can smell Marijuana throughout the property. It was our worst experience in a hotel. I will never stay there again!!
Lexie Fri, 21 February 2025
Exceptional
Lexie Fri, 21 February 2025
Exceptional
Jason Thu, 20 February 2025
Bad
Liked: Nothing at all..... it smells bad, it's nasty. The carpets are nasty. The floors were nasty. There's roaches in the refrigerator and in the bathroom, and they never have hot water, never
Disliked: The staff is really nice, but whoever owns the place does not put money in it. It's nasty, very nasty and they do not have hot water. They never have hot water. They do not offer free breakfast, but they offer it online, but they do not have food.
Melissa Thu, 20 February 2025
Very good
Lexie Wed, 19 February 2025
Horrible
Liked: Horrible customer service
Disliked: Customer service
Teah Mon, 17 February 2025
It was good!
Liked: Didn’t make it for breakfast
Disliked: I would’ve like to see a more romantic scenery
Seid Thu, 13 February 2025
Bad