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Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister ee - (888) 608-6346
Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister, 5454 Hollister Street, Houston, TX -(888) 608-6346
Area: Brookhollow
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3.1
HOTEL RATING: 
PLEASANT
3.1 out of 5 (181 Ratings)
13.8 miles from Houston centre
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Hotel Description
Attractively located in the Northwest Houston district of Houston Extended Stay America Suites - Houston - Northwest - Hwy 290 - Hollister is located 8.2 miles from CityCentre 8.8 miles from Memorial Park and 9 miles from Houston Arboretum and Nature Center. Featuring a seasonal outdoor swimming pool the 2-star hotel has air-conditioned rooms with free WiFi each with a private bathroom. There is free private parking and the property has paid airport shuttle service. The rooms at the hotel come with a flat-screen TV with cable channels a kitchen and a dining area. All guest rooms will provide guests with a fridge. Staff at Extended Stay America Suites - Houston - Northwest - Hwy 290 - Hollister are always available to provide advice at the reception. The Galleria Houston is 9.5 miles from the accommodation while Waterwall Park is 10 miles from the property. George Bush Intercontinental Airport is 21 miles away.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
A
Business Center
Other Amenities
` Free Breakfast
` Free Parking
` Meeting/Banquet Facilities
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Bathtub
` Microwave
` Kitchenette
` Coffee/tea maker
` Refrigerator
` Heating
` Shared kitchen
` Wheelchair accessible
` On-site parking
` indoor pool
` outdoor pool
` vending machine
` telephone
` alarm clock
` kitchenware
` blackout curtains
` Family Rooms
` Free Wi-Fi
` Kitchen
` English
` Non-Smoking Rooms Available
` Sofa
` Smoke alarms
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Food delivery
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` DVD/CD/Blu-ray player
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)
` Shuttle service (charges may apply)

Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister Guest Reviews

Overall Average Score: 
Pleasant (3.1 out of 5)

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2

Disappointing - 2.0 out of 5

Shannon Tue, 24 December 2024

Give the manager lady at...

Liked: Nothing, except the hotel manager who did the best she could with what she had!
Disliked: It was disgustingly dirty! Infested with roaches, the accommodations that we paid for were not available, the front desk offered us an air mattress with no air pump but I was able to use my blow dryer to air it up, the blow dryer in the room was not working there was no couch, the linens were questionable, we didn’t stay long enough to try to shower because the facilities were so unclean. I couldn’t believe my eyes. We were supposed to stay two nights we got there late on the first night and found the disastrous accommodations and had no option but to stay. I woke up early the next morning and they offered a refund for the second night and 20$ off the first night. I accepted and the lady at the front refunded the money right in front of me but booking.com refused to return the funds to me for weeks because they kept saying they hadn’t received a confirmation email stating that the returned money was for a refund of the room! I couldn’t believe how unprofessional booking was and it just made the stay at that hotel even worse.

3.5

Good - 3.5 out of 5

Poole Mon, 23 December 2024

Good

Liked: Convenient to some of my favorite restaurants
Disliked: The smell of pet hair and dander in the carpet. It should have been neutralized better.

4

Very Good - 4.0 out of 5

Poole Mon, 23 December 2024

The refrigerator, microwave, sink area,...

Liked: The location is very convenient to several restaurants that I really like. It was very quiet.
Disliked: I could still smell the scent of a dog on the carpet. The carpet should have been sprayed better to neutralize the scent.

3.5

Good - 3.5 out of 5

Johnson Mon, 9 December 2024

Good

3.5

Good - 3.5 out of 5

Johnson Mon, 9 December 2024

Liked: Friendly staff room was big like the kitchen also the size of a apartment kitchen
Disliked: Only thing I didn’t like was the roaches and the smell of my room

3

Pleasant - 3.0 out of 5

Tai Sat, 30 November 2024

Pleasant

Liked: The employees pretty nice
Disliked: The smell kinda weird

5

Exceptional - 5.0 out of 5

Alexander Fri, 29 November 2024

Exceptional

0.5

Poor - 0.5 out of 5

Mcmurry Mon, 4 November 2024

Bad

0.5

Poor - 0.5 out of 5

Mcmurry Mon, 4 November 2024

Bad

Disliked: Don't stay here if you have any other options for your extended stay. Go elsewhere.

0.5

Poor - 0.5 out of 5

Jenkins Mon, 14 October 2024

Bad

Liked: Nothing
Disliked: Everything it was infested with roaches and the room smelled

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Extended Stay America Suites - Houston - Northwest - Hwy. 290 - Hollister 5454 Hollister Street, Houston, TX