Extended Stay America Suites - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. Guest Reviews
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5.5 miles from Houston centre |
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Leonardo Fri, 4 April 2025
Bad
Liked: The smell was bad and the room cards didn’t work properly ac was out they change us to another rooms it was the same
Kevin Fri, 4 April 2025
Bad
Jennie Tue, 1 April 2025
Exceptional
Liked: Close medical, full kitchen
Disliked: No silverware- needed pkg
Diressa Sun, 30 March 2025
Bad
Liked: Nothing
Disliked: The hallway smell like p*** The acc didn't work . They were very rude. They're trying double charging for the dogs. They already charged me once and they're trying to charge me another $50. They're just a place. I wouldn't recommend it for my for my dog to have a day current.
Viola Sun, 30 March 2025
Very good
Colin Tue, 25 March 2025
Paid for two nights; stayed...
Liked: Staff were friendly and helpful. Facility issues are beyond their control.
Disliked: Two different types of cockroaches were found in the room. Bathroom had a roach. Kitchen had a roach. Bathroom needed repair; wall was falling apart and roaches were coming through the gap between the wall and the bathtub.
Autumn Mon, 24 March 2025
Awful - we feel like...
Liked: That it was close to the rodeo and the staff. We could have our dogs with a $30 feet each and no bed bugs.
Disliked: Roaches were falling off the ceiling, crawling on the walls, in the shower all over the floor. The couch and chair looked like it came from the trash. Everything was falling apart. It had a smell through out, it was awful. My kids were so upset and said I can’t pick hotel anymore! I was so disappointed.
Stepp Mon, 24 March 2025
Fun time no hassels
Liked: Easy in and out. The staff was great and very helpful
Disliked: Nothing
Cardenas Sat, 22 March 2025
Disappointing
Shelly Fri, 21 March 2025
I am so frustrated and...
Liked: There was hardly any breakfast and it was located right at the lobby where the main gate of the hotel kept opening because of people going in and out, so the area was very very cold
Disliked: Everything could have been better:1) bathroom locks were broken2) no bulbs in the night stand3) toilet paper holder was broken4) room was dirty and smelly 5) staff was rude