Extended Stay America Suites - Houston - IAH Airport Guest Reviews
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15.4 miles from Houston centre |
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Frank Sun, 3 November 2024
They took money and never...
Liked: Nothing
Disliked: Nothing
Jahnea Wed, 23 October 2024
Would never stay there again...
Liked: The staff were very nice and accommodating. The lobby and front was clean. The vending machines and the fact there is a big fridge in the room. Close to food spots and a gas station/corner store. (Walkable)
Disliked: The smell of the room was horrible (mildew smell) to the point where all my clean clothes that were taken out of my bag smelled like the room, the carpet was stained , the chair in the room was damaged the dishwasher was dirty , I saw one roach in the closet I did not like that the pool was closed , my TV was broke when I first arrived but was fixed 2 days before I left which was one good thing. Plates and silverware don’t come with the room.
Lazaro Wed, 16 October 2024
Exceptional
Lani Thu, 29 August 2024
Bad
Liked: The staff was great.
Disliked: My daughter woke up covered in bed bug bites.
Cassandra Wed, 21 August 2024
Bad experience
Liked: Nothing
Disliked: I wasn't even able to stay at the hotel. I got to the hotel and the front desk person told me that they had cancelled my reservation because there wasn't a room available of which I had booked.It was late at night and almost midnight and I had to end up trying to find another hotel to stay in . I walked to a few nearby and both were full . I then just ended up getting a Uber to my home which was 2 hours away The hotel smelled horrible like cigarette smoke. The front desk person was unprofessional.I don't think I will be booking thru booking.com again. I should have not have had to go thru that with my 6 year old daughter
Jennifer Sun, 18 August 2024
Pets allowed
Liked: Pets allowed
Disliked: No breakfast
Sammie Sun, 18 August 2024
Superb
Marion Tue, 23 July 2024
Very good
Nzn Mon, 22 July 2024
unable to stay
Liked: nothing i couldnt check in they stated no reservation showed up for them in there system
Disliked: nothing i couldnt check in they stated no reservation showed up for them in there system
Jule Sun, 21 July 2024
Bad
Liked: Nichts
Disliked: I wasn’t let in although I had a reservation and people were really unfriendly to me while turning me away