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Extended Stay America Suites - Houston - I-10 West - CityCentre eef - (888) 323-5826
Extended Stay America Suites - Houston - I-10 West - CityCentre, 11175 Katy Frwy, Houston, TX -(888) 323-5826
Area: Energy Corridor - Memorial - CityCentre
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BOOK ONLINE OR CALL - (888) 323-5826
3.25
HOTEL RATING: 
PLEASANT
3.25 out of 5 (486 Ratings)
15.9 miles from Houston centre
BOOK ONLINE OR CALL - (888) 323-5826
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Hotel Description
This Extended Stay America - Houston - Katy Freeway - Beltway 8 is located in Houston and especially designed for longer stays with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Houston is equipped with a stovetop microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. Free grab-and-go breakfast including breakfast bars muffins hot cereal coffee and tea is served every morning. Complimentary weekly housekeeping services is provided and daily service is offered for a fee. Towels and linen can be exchanged at the front desk at any time. The property offers free onsite parking. Attractions within close proximity to the hotel include the BP Corporate Headquarters the Citgo Corporate and the Katy Mills Mall .

Check-in time: 15:00   Check-out time: 11:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
w
Non Smoking
r
Pets Allowed
q
Accessible
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Free Parking
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Bathtub
` Microwave
` Kitchenette
` Coffee/tea maker
` Refrigerator
` Heating
` Wheelchair accessible
` On-site parking
` vending machine
` telephone
` alarm clock
` kitchenware
` Family Rooms
` Free Wi-Fi
` Kitchen
` English
` Non-Smoking Rooms Available
` Smoke alarms
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Food delivery
` Daily disinfection
` Facilities for disabled guests available
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)

Extended Stay America Suites - Houston - I-10 West - CityCentre Guest Reviews

Overall Average Score: 
Pleasant (3.25 out of 5)

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1.5

Poor - 1.5 out of 5

Robert Mon, 18 November 2024

Was not what I expected

Disliked: Did not have an ice machine and rate was higher than listed online.

0.5

Poor - 0.5 out of 5

Sriramreddy Mon, 18 November 2024

Bad

0.5

Poor - 0.5 out of 5

Javier Wed, 13 November 2024

Never again.

Disliked: The guy at the front desk was extremely rude & was acting as if he didn’t want to do his job. The room was dirty all over, I found dead roaches & bugs all in the restroom & kitchen. Horrible experience.

0.5

Poor - 0.5 out of 5

Erdem Fri, 8 November 2024

Bad

2

Disappointing - 2.0 out of 5

Mary Sun, 27 October 2024

Disappointing

0.5

Poor - 0.5 out of 5

Destinee Fri, 4 October 2024

Terrible Hotel

Liked: The only reason that I booked this location was that it was close to the venue where I was going to attend a conference. I needed a place that had a kitchenette, microwave and refrigerator.
Disliked: The hotel sits among what seems to be an apartment complex or some other type of building that makes it difficult to get to the parking lot for the hotel. The lobby is decent, but smelled old and like some type of burning tobacco was in there. There were 2 people working behind the desk, yet we had to wait about 10-15 minutes before we were acknowledged. We checked in and went up to our room. The elevator was old and not clean. As soon as we got off the elevator the floor was very dirty, and so we're the walls. Upon opening the room door, it smelled like rat or rodent repellent. I only know the smell because growing up in the country you know smells like that quite well. We went into the room and it was very dimly lit and just looked very dirty. Before we could even get the door closed, a brown roach walked across the wall next to the refrigerator. I went to see where it was going and pulled the refrigerator away from the wall, only to see a pile of white bug powder in the corner with that roach and some others. We then went back down to the desk and checked out and requested my money back. All within about 10-15 min, we did not stay there.

1

Poor - 1.0 out of 5

Safiya Wed, 2 October 2024

Very poor

Liked: Staff was great and refunded me for my second night after my complaints.
Disliked: Roaches, smelled like smoke, felt very uncomfortable sleeping the night there due to the roaches.

0.5

Poor - 0.5 out of 5

Lee Thu, 26 September 2024

Bad

4

Very Good - 4.0 out of 5

Dorian Sat, 21 September 2024

Very good

Liked: The rest of the room was clean
Disliked: The room has a musty odor... I think it was the carpet

4

Very Good - 4.0 out of 5

Mohamed Wed, 11 September 2024

Very good

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Extended Stay America Suites - Houston - I-10 West - CityCentre 11175 Katy Frwy, Houston, TX