Extended Stay America Suites - Frederick - Westview Dr. Guest Reviews
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3.8 miles from Frederick centre |
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Heather Sat, 9 November 2024
Very good
Disliked: There was a definite smell all around the hotel. They did not allow smoking in the hotel or near the front door but there were several guests that did smoke during our stay in designated areas that carried the smell with them heavily. There was a cigarette and pot smoke smell directly out front and in the lobby of the hotel.
Tosha Thu, 7 November 2024
Not a be back for...
Liked: Location
Disliked: Definitely lacked in cleanliness. Doors finger printed all over and debris on floors and especially elevator.
Holly Wed, 16 October 2024
Pleasant
Parker Wed, 16 October 2024
Will not return here
Liked: Location near restaurants
Disliked: Room needed a deep clean and odor removal
Kate Mon, 7 October 2024
Last minute change due to...
Liked: Price, easy to book, check in was easy, clean, kind staff
Disliked: The bed was a little bit small and way too hard
Amanda Sun, 6 October 2024
Bad
Disliked: Elevator broke day two of a 4 day stay. On second floor with loads of heavy baggage. Was promised help to move it down two flights of stairs. When I asked they were going to make their housekeeping staff carry it down. These ladies were quite my elders and I WOULD NEVER! My husband and I struggled to get it down using a dolly at times and the employee/manager came bursting into the stairwell being physically confrontational about “the noise”. I said no sir. Your elevator is broken and we are doing the best we can with a lot of very heavy baggage! Ridiculous. 0 stars. Plenty of other hotels right on either side, bypass this one.
Jamie Fri, 27 September 2024
Would not stay again
Liked: Good location
Disliked: Dirty, outdated, noisy
Chasity Sat, 21 September 2024
Poor
Liked: The location is good and the staff was great.
Disliked: Really worn old bedding and towels. Shower broken, cabinets falling apart and filled with people living there. They were out in the morning in pajamas, putting their children on busses to school. They did not speak English and were very rude, blocking entrances, coffee bar, breakfast area, and hallways.
British Mon, 16 September 2024
Bad
Liked: I booked the hotel through my booking app went to the hotel it’s sold out after they took my money I’m requesting my money back
Alain Mon, 16 September 2024
Bad
Liked: Nothing. I abandoned my reservation. Property was messy, dirty. Lobby smelled like stale cigarettes.
Disliked: Not a pleasant looking place to stay. Old, worn, smelly.