Liked: Continental breakfast ended too early.
Disliked: Clean; affordable; nice room.

Good

Poor

Liked: Location was fine
Disliked: I was charged for my service pet and asked about the job of my service pet

Need to reevaluate the cleaning...

Liked: Location and the staff at the desk was very nice.
Disliked: It was kinda dirty and they don’t clean everyday in the room … the hallways smell and the room smelled when we got in had to keep the windows open

Great location for the convention...

Liked: The manager was there and heard your concerns.
Disliked: They do not have a gym.

Exceptional

Liked: Right by the c

Was ok in a pinch....

Liked: Location was great
Disliked: Bed was uncomfortable, staff wasn’t paying attention to people standing in front of them (had to ask the person at the desk if I could check out because I was standing in front of her for 2 mins with her looking down and writing), smelled of weed and cheap flowers (I know weed is legal there it’s not an issue. It’s the overwhelming smell of air freshener spray they use to try to mask it), grab and go breakfast is just that water container was full of dirty water (like they didn’t clean it after it having coffee in it and just filled it with water for the oatmeal and instant coffee) housekeeping was confused and asking why I hadn’t checked out at 1030am. (Checkout is 11am. I was packing when they were trying to unlock my door, no placard to hang on door)

Very good

Look at the previous comment...

Liked: The price was affordable.
Disliked: I didn’t know it was a residential hotel. The room had a damp smell, you could hear the dogs from other room. There were people smoking marijuana outside. I’ll never stay there again.

Poor communication and customer services

Liked: They are charging for no services.
Disliked: Nothing good!