Extended Stay America Suites - Detroit - Madison Heights Guest Reviews
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3.7 miles from Madison Heights centre |
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Ballard Thu, 21 November 2024
Superb
Steve Thu, 14 November 2024
Would not recommend the staff...
Liked: The location was nice
Disliked: i stayed Nov 8-Nov 11 and the room number I got assigned to was 245. One day I turned on the heater and it went on fire so I turned it off to put the fire out but there was black smoke coming from the heater after and the room smelt like gas, and all of me and my girlfriends clothes ended up smelling like smoke/gas. Very unpleasant as we tried to seek help but the workers didnt even offer a new room we had to ask about if we can get a new room. The worker at the lobby also said she smelled the smoke/gas off us. We then moved to the new room upon request from us. Checkout day comes and we ask if its possible for a partial refund at least for the unconvenience of moving again and the fact all of our clothes smelt like gas/smoke from the fire and we were told it wasnt likely we can get it because they gave us a new room but that doesnt change the inconvenience to move again, and to have all our clothes smell like gas/smoke. This to me does not sound right
Donya Wed, 13 November 2024
overnight stay
Liked: it was convenient and a good value
Disliked: it wasn't as clean as it should have been
Shrese Mon, 11 November 2024
Not the best
Liked: Nothing
Disliked: Most of the desk staff were rude or non-chalant at best. When we came in and out, the desk staff was usually in the back. The room was not clean. We had to clean someone's hair out of the bathroom sink when we arrived. The stove had crumbs on it. We were unable to take a bath because they ran out of tub stoppers. It was not the experience I hoped for.
Thomasin Sun, 10 November 2024
Superb
Liked: We stay a lot. The room this time was the best we’ve had. New dresser that worked was a big hit. It was just in much better shape than others. Trinity at the front desk was excellent and extremely helpful.
Patrick Mon, 4 November 2024
Exceptional
Liked: Very nice clean comfortable room friendly staff
Disliked: Everything was great
Reilly Sun, 3 November 2024
I will not be back.
Disliked: Our room was not properly cleaned. It looked like someone started and didn’t finish. There was a pile of dust bunnies in the corner. The bedding was in a pile as if it was already used so we didn’t touch it. The pillows were stacked up on the windowsill. The bathroom had just one soap bar in it. It was not clean. The furniture needs updated so badly.
Arturo Sun, 3 November 2024
Foodie spot
Liked: Close to a lot of munchies spot
Disliked: Cleaning needs work
Parker Tue, 22 October 2024
Very good
Soltermann Sat, 19 October 2024
Superb