Extended Stay America Suites - Detroit - Madison Heights Guest Reviews
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3.7 miles from Madison Heights centre |
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Tajauana Sun, 20 April 2025
Exceptional
Liked: Great
Disliked: Everything is great
Maurice Sat, 12 April 2025
Disappointing
Robert Fri, 4 April 2025
Won’t do it again
Liked: Checked in thinking it was going to be a grand evening and had a rude awakening ahead of myself. Got off the elevator the hallways of a nonsmoking hotel smelled of cigarettes and marijuana. Entered my room and was pushed back by the same cigarette smell that roamed the hallway. Did the check we always do and there was a bloodstain on the bed, called the front desk for a solution and he had none. Hotel was fully booked and he said he didn’t have any control over the mattresses. Couldn’t take a shower as there was some type of unrecognizable debris floating in the water…didn’t know if it was dirt or bugs. Overall it was a bad stay for me. Bad service, dirty rooms and smelly hallway. Just make it a smoking hotel maybe it’ll make the cigarette smell acceptable.
Tiffany Thu, 3 April 2025
Horrible stay
Liked: The room was not clean. The water in the bathroom sink took a long time to go down and there was hair left in the sink. The freezer was nasty and the floor was sticky.
Patrick Wed, 2 April 2025
Exceptional
Julie Tue, 1 April 2025
Not good will not be...
Liked: It was situated very close to the expressway and the check-in staff was very friendly.
Disliked: The room had a sticky floor, the carpet really needs to be tossed or deep cleaned, the bathroom really needs to be swept and mopped. The bathroom door looked as if spaghetti sauce was flung at it. The counters were extremely filthy. The room reaked of old cigarette.
Tamika Sun, 30 March 2025
Dirty, Smelly, Stained Bedding and...
Liked: It smelled very bad upon entering the facility. The lobby was dark and gloomy, once we made it up to room 216 the stench was so horrific we gaged. Upon opening the room door, the windows were opened wide I’m assuming they were airing the unit out from the last person. All the appliances were outdated. The refrigerator and stove both were dingy white and beyond cleanable. We immediately requested our money back and went down the street to the Hampton.
Wynn Fri, 28 March 2025
Very good
Brittney Tue, 25 March 2025
Poor
Disliked: The bathtub was dirty and the drain was stopped up and I waited for maintenance to come fix it and no one came and I could not take a shower my night. I stayed so it was kind of pointless of paying for a room that I couldn’t take a shower in
Zuhayr Fri, 21 March 2025
Very poor