Extended Stay America Suites - Dallas - Plano Guest Reviews
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12.3 miles from Plano centre |
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Carmen Mon, 24 March 2025
Passable
Janna Sun, 23 March 2025
Very old furniture
Liked: Nothing
Disliked: Room wasn’t ready at 3 pm like they providing on site, everything in room are very old
Mudavkkat Tue, 18 March 2025
Exceptional
Williamson Wed, 12 March 2025
Truthfully the room was clean...
Liked: N/A
Disliked: My room had roaches, i couldn’t sleep and stayed all night. Also people was walking the halls all night long, I did not enjoy my stay.
Sarah Mon, 10 March 2025
Disappointing
Liked: It was close to my venue and the staff was very friendly.
Disliked: It was dirty and loud. The bathroom in our suite was not clean. There was hair all over the bathtub and the sink. It didn’t feel like it had been cleaned!
Kevin Sat, 8 March 2025
Very good
Kevin Sat, 8 March 2025
Very good
Theresa Mon, 24 February 2025
Absolutely filthy; I will never...
Liked: The man at the front desk let us switch rooms upon discovery that our room connected to another. The connected door was locked, but not from our side and I was not comfortable with that.
Disliked: This was the dirtiest place I’ve ever stayed. I wish I had taken pictures to share; I was too dumbfounded and tired from a long drive to deal with it more than was necessary. We found dog poop in the middle of the hallway carpet while walking to our second room (reported to front desk, but not cleaned up by morning; and found another piece of poop in an adjacent hallway while leaving the next morning). There were various bad smells while walking through hallways. The room we stayed in had very obviously not been cleaned before we got there, with exception—it seemed—of the sheets and made bed, and folded towels. Many crumbs remained from last tenant making a sandwich in the kitchenette sink. A lot of little hairs on bathroom sink/counter from shaving. Visible dirt smudges in various places on floors. Grimy everywhere. We tried so hard to touch as few surfaces as possible, flipping light switches with hands covered. Had it not been so late in the evening—knowing we had an early morning ahead of us—I would have changed hotels.
Annette Thu, 30 January 2025
Won't book again
Liked: Nothing
Disliked: Coffee maker was not in room, vent a hood in kitchen area had grease every where, cabinets had crumbs from previous people.
Angel Fri, 17 January 2025
Very poor
Disliked: I paid more days than I stayed and when I asked for the refund they told me if they were going to do it to me and a month ago and they never sent it to me.