Extended Stay America Suites - Dallas - Frankford Road Guest Reviews
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15.9 miles from Dallas centre |
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Belvis Sun, 2 March 2025
Bad
Latisha Mon, 3 February 2025
Awful experience looking to speak...
Liked: Nothing awful facility
Disliked: Awful customer service, I had to wait about 30 min when I arrived because know one was at the front desk. The hallways smelled like trash. My room has old blankets. The bathroom tub was was peeling rust everywhere. Paint chipping. Ceilings in hallway have holes
Daniel Sun, 2 February 2025
not bad
Liked: the front lobby
Disliked: the night front desk clerk. i waited nearly 45 min for him to come out from the back.
Dianne Sun, 24 November 2024
Good
Juvanti Fri, 22 November 2024
Exceptional
Rochelle Tue, 19 November 2024
Bad experience
Disliked: Communication from the staff better. I booked the room online and the room WAS NOT in the area I was going to be.
Jessica Mon, 4 November 2024
Terrible.
Liked: Ashley at front desk was polite and attentive.
Disliked: This place was dirty, grimy, in bad location, smelled bad,. Best thing this place could do is a complete demo and maybe rebuild. Disgusting carpets, elevators, and unsafe parking. I will never book here again!
Angela Sun, 3 November 2024
I did not like the...
Liked: Nothing
Disliked: Funny smell when you walked in, elevator raggedy, bed uncomfortable, tv way too small, Hotel just dark and old looking
Jana Sun, 27 October 2024
Unreasonable staff and unreachable!
Liked: Nothing good came out of the reservation!
Disliked: Their $100 deposit and insistence that I pay for the booking up front, when I had already paid for the room through the booking.com app! It stated no money necessary before the stay!
Monnie Fri, 25 October 2024
Bad