Extended Stay America Suites - Colorado Springs - West Guest Reviews
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6.5 miles from Colorado Springs centre |
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Joanna Wed, 26 February 2025
Superb
Joanna Wed, 26 February 2025
Superb
Joanna Wed, 26 February 2025
Superb
Carla Sun, 23 February 2025
This place was very comfortable,...
Liked: All none smokingDog friendly for our one dog Solid flooring ( not carpet)Bed, linens good quality
Disliked: No breakfastNo hair dryer (although I didn’t ask at the desk)
Eugenia Mon, 27 January 2025
NOT RIGHT WHEN I PAID...
Liked: Breakfast was not a wholesome breakfast
Disliked: A refund for having to check out EARLY 2 days I stayed there paying booking .com for the full time I told the front desk we tried for several days w/booking .. com they spoke w/people there in administration for extended stay and Angelica at admin gave booking.com (Maria) the front desk # and they never answered - I was 6 months pregnant my husband had left for military assignment and I immedialy needed a place to stay until a flight became available for me - no one at the front desk ever made sense or knew hot to handle this and had zero control to refund me regarding a 2 day early check out because I had to leave since i had been notified of a flight available and HAD to take it I was there from Jan 12 - Jan 24th - and PAID THRU 26th people at the front desk kept ASKING ME for money for my 2nd week which was paid in advance ALSO - THE BUTTONS ON MICROWAVE DIDN'T WORK IF I attempted to use the smoke alarm would go off
Bridechristiline Wed, 1 January 2025
It was good. The environment...
Liked: I didn't do breakfast because I had mine but I was told it was muffin and oath. I believe it's ok
Disliked: The staff, environment, and the room
Candy Sun, 1 December 2024
We did not feel safe,...
Disliked: The nights we were at the property, there was lobby/elevator area reeked of marijuana. There were people that loitered in the lobby and hallway of the third floor. It was noisy and disturbing. A random person knocked at our door in the early morning hour, startling us.
Tamera Sun, 1 December 2024
Geared towards homeless
Liked: It was a place to sleep.
Disliked: Everything. You advertise "Breakfast", but it's only packaged muffins from Costco. Having to request items for kitchen, and people up at all hours of night, people loitering in lobby...all.was very uncomfortable. Some of your staff were extremely unprofessional from appearance of being unkempt...dirty, hair not brushed. Appeared to be under influence.
Jama Tue, 15 October 2024
Exceptional
Liked: It was grab and go. It was fine :)
Disliked: .
Roselyn Thu, 10 October 2024
Good