Extended Stay America Suites - Cleveland - Brooklyn Guest Reviews
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2.5 miles from Brooklyn centre |
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Anita R, Florence, visiting Cleveland Agora Tue, 6 January 2015
The pillows smelled like they had been used extensively without putting out new ones.
Disliked: The bathroom was cold as ice; one of the windows was stuck open. Will not stay at that chain of hotels again.
Beri Fri, 8 November 2024
Please send me my refund
Liked: Nothing booked came in and there was no room I need a refund
Disliked: I need a refund didn’t stay there and haven’t gotten a refund
Money Tue, 29 October 2024
Passable
Ronnie Mon, 28 October 2024
Superb
Blanock Sun, 20 October 2024
Bad
Liked: N/A
Disliked: They were overbooked and did not honor my reservation. Now there is a pending transaction for payment, and we didn't even stay there. Booking was canceled.
James Thu, 17 October 2024
Disappointing and glad it was...
Liked: Location good. Front desk man friendly.
Disliked: Breakfast was ridiculous. A granola bar and prepackaged muffin is NOT what I call breakfast. A wrapped breakfast sandwich that can be microwaved in the room and a little bottle of juice would have been nice. Had a handicapped room, but it would have been nice if it had been close to the elevator instead of a long way down the hall.The key card didn’t work well.The refrigerator made occasional bangs that were loud enough to wake us up.Also, several of the lamps didn’t work.
Eric Wed, 16 October 2024
Disappointing
Jannie Tue, 15 October 2024
Pleasant
Liked: Clean fresh towels
Disliked: Bed slide a bit
Malynda Sun, 13 October 2024
This hotel goes on the...
Liked: The room was clean
Disliked: The"breakfast" was a joke! A few prewrapped, not fresh muffins and coffee. The room did not fit the description of the room I booked online. The staff were unorganized
Luke Sat, 12 October 2024
poor service and not worth...
Liked: nothing
Disliked: the employee were rude and no customer service was shown and welcoming
Bobbie Fri, 11 October 2024
Very good