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Extended Stay America Suites - Chicago - Woodfield Mall eef - (888) 323-5826
Extended Stay America Suites - Chicago - Woodfield Mall, 1200 American Lane, Schaumburg, IL -(888) 323-5826
Area: Schaumburg
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BOOK ONLINE OR CALL - (888) 323-5826
2.8
HOTEL RATING: 
OKAY
2.8 out of 5 (341 Ratings)
3.0 miles from Schaumburg centre
BOOK ONLINE OR CALL - (888) 323-5826
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Hotel Description
This Extended Stay America - Chicago - Woodfield Mall is located in Schaumburg and especially designed for longer stays with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Chicago is equipped with a stovetop microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows in every room. A grab-and-go breakfast is served every morning and includes bars muffins hot cereal coffee and tea. The property offers free onsite parking and free local phone calls. Attractions within close proximity to the hotel include the Woodfield Mall the Arlington Park Race Track and the Gameworks.

Check-in time: 15:00   Check-out time: 11:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
u
Swimming Pool
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Free Parking
` Meeting/Banquet Facilities
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Bathtub
` Microwave
` Kitchenette
` Coffee/tea maker
` Refrigerator
` Heating
` Shared kitchen
` Wheelchair accessible
` On-site parking
` vending machine
` telephone
` alarm clock
` kitchenware
` Family Rooms
` Free Wi-Fi
` Kitchen
` English
` Non-Smoking Rooms Available
` Sofa
` Smoke alarms
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Food delivery
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Non-smoking property
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)

Extended Stay America Suites - Chicago - Woodfield Mall Guest Reviews

Overall Average Score: 
Okay (2.8 out of 5)

Write a review

1

Poor - 1.0 out of 5

Tracy Wed, 6 November 2024

Very poor

Disliked: They never give us towel no pot and no pan

5

Exceptional - 5.0 out of 5

Michael Wed, 30 October 2024

Perfect everyone is family here

Liked: Perfect
Disliked: Perfect

1

Poor - 1.0 out of 5

Luz Wed, 23 October 2024

A horrible experience .

Liked: The location
Disliked: Was very dirty. Sticky floors. Somebody else’s clothes under the couch., hair on the bathtub The towels were very dirty, Not happy with this location .

0.5

Poor - 0.5 out of 5

Aguilar Tue, 22 October 2024

Bad

5

Exceptional - 5.0 out of 5

Narcissus Tue, 22 October 2024

Exceptional

2

Disappointing - 2.0 out of 5

Michellelee Tue, 22 October 2024

Disappointing

2

Disappointing - 2.0 out of 5

Randall Tue, 15 October 2024

Disappointing

Liked: Good location, clean rooms,
Disliked: Being doubled charged

2.5

Fair - 2.5 out of 5

Muhammad Tue, 1 October 2024

Passable

Liked: Good Location
Disliked: Too much smell

2.5

Fair - 2.5 out of 5

Muhammad Tue, 17 September 2024

Passable

0.5

Poor - 0.5 out of 5

Reed Mon, 16 September 2024

Still in there! The guy...

Liked: I wasn’t aware that it was a grab and go breakfast! So my options were limited! The coffee was OK! Walking into the hotel lobby upon check-in had such an inviting sent which had me thinking I was going to enjoy my stay as well as the staff on that night.
Disliked: Well, from the time I checked in to the time I checked out I had a very horrible experience. I just cringe at the fact that I have to keep repeating this same story! The staff checked us in which was ok. Before we can even get up to the room my daughter and I was waiting on the elevator… as we trying to get off once we reach the second floor, A man with a oversize pitbull was trying to enter the elevator as we’re trying to exit. The reeking smell of Marijuana was so loud it made us cough and gag instantly! The dog was so aggressive The owner could barely control him! My daughter and I both were scared to death. I reported it to the staff immediately! As we enter the room to get unpacked and settled in, it’s hair everywhere. I wasn’t for sure if it was dog hair, cat hair, or human hair! The shower had gnats and hair all in the shower curtain. The toilet was nasty. The bed was broke. So I Ask the front desk if I could change rooms if someone could clean it! I was told that they were completely booked supposedly. He offered to change my room to another floor and in his own words, he stated the third floor is much better and he apologize for the inconvenience. Cool! I leave to go run a few errands before we switch the rooms because I was already downstairs at the front desk. I specifically asked the staff member If it was OK to wait until I come back To switch out rooms! He said That was totally fine! I returned to the hotel may be a couple hours later and informed the same staff member that I was back and that I was going to switch out rooms and bring him back the key for the old room. Once again, he said OK no problem. You’re OK. You’re good. Only for me to go back to my room.. My key don’t work! I tried it twice still didn’t work! As I’m turning away to go back downstairs to alert the staff member that my card didn’t work A guy open the door! I was so startled, scared, and confused all in one!! As I’m looking over the guy into the room, I noticed all our stuff is

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Extended Stay America Suites - Chicago - Woodfield Mall 1200 American Lane, Schaumburg, IL