Extended Stay America Suites - Chicago - Elgin - West Dundee Guest Reviews
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3.7 miles from Dundee centre |
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David Tue, 19 November 2024
Good
Brian Mon, 18 November 2024
Very good
Lucila Mon, 18 November 2024
Exceptional
Demann Sun, 17 November 2024
Poor
Liked: They allowed dogs and that it was like a little apartment
Disliked: The room was dirty and a funky smell. They need to deep clean the room. The counters were Grimmy and the bathroom had flys and smelled funky.
Charlene Tue, 5 November 2024
Exceptional
Kara Tue, 29 October 2024
Passable
Liked: The location is very good.
Disliked: Where to start ?? If you're used to good,very good or better for accommodations, this is not for you. It was not for us either but we were stuck because of a no cancellation policy on my online booking. So very disappointing 😕. I booked this because they have a kitchenette type deal and we were staying for ten days, traveling with our dog and thought maybe we could save a couple bucks on food by utilizing the kitchen. Nope. You have to get all the necessities (which they don't even offer all that) from the front desk. I ordered a coffee maker and toaster. The filter basket in the coffee maker was filthy, I mean gross. Funny because they were wrapped in plastic bags and supposedly sanitized. Didn't bother to open the toaster. Bed was Horrible with both of us sinking into the middle. Couch was worse. I just felt filthy and afraid of bedbugs, just skin crawling ick) I could go on, but I think you get it. This is a Run Don't Walk situation. I can recommend the hotel that's directly in front of it, we extended our vacation and spent a week there. The difference is night and day! It made life better again. We've stayed there in the past and regret not paying the extra money in the beginning. Sonesta Select. Go there and be happy and feel clean.
Joshua Mon, 28 October 2024
The bed was hard two...
Liked: Front desk guy was nice and professional, other then that NOTHING
Disliked: We found two maggots in the bed, the building was smelly, the cabinets were very dirty, and there was a lot of people hanging out outside smoking and doing who knows what else It just seemed like a flop house
Idris Wed, 23 October 2024
Very good
Rachel Mon, 14 October 2024
Passable
Liked: The location of the property is nice.
Disliked: Very dated property. Has its share of wear and tear. For an extended stay property there were no dishes, silverware or coffee maker. Good thing I brought my own. Lots of stains everywhere.
Janet Mon, 7 October 2024
Very disappointed
Liked: The evening staff was great. An̈d check out was great. Very friendly.
Disliked: The couch was uncomfortable to sit on, there was an odor in the room. The bed smelled like someone slept in it. Your beds have plastic on the you you make noise when you move. The air conditioner made noises all night even when switched to heat.Was very hard to use the refrigerator door opened wrong. No dishes or pans in the room.