Extended Stay America Suites - Charleston - Mt. Pleasant Guest Reviews
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2.0 miles from Mount Pleasant centre |
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Patrice Sun, 20 April 2025
Superb
Thomas Sat, 19 April 2025
Dirty and antiquated for a...
Liked: Nothing
Disliked: Dirty and antiquated for a very expensive price
Sarkilahti Sat, 19 April 2025
Exceptional
Liked: Everyone was nice and welcoming
Disliked: That they didn't have a pool for the amount they charge
John Wed, 16 April 2025
Passable
William Thu, 10 April 2025
Great stay will stay again
Liked: Room size For handy cap Great stay
Michelle Mon, 7 April 2025
Would not stay here again...
Liked: Staff were pleasant.
Disliked: BUGS BUGS BUGS
Darian Sun, 6 April 2025
Unprofessional and Rude Staff
Liked: If I could give 0 stars when writing a review I would. This hotel and its workers are extremely unprofessional. We arrived, later than expected for check in, and since it was after midnight our reservation was canceled. Not only was it canceled, we received no notice of this and there is no end time for check in listed online or in any policies. When asking the front desk worker for the solution I was told “I won’t be doing anything” and then when asking about what we would be charged she said “I wont charge you anything but the hotel will”. We were then left with no hotel room on what we were told was the busiest weekend of the year in the area. I highly no NOT recommend this hotel.
Frank Fri, 4 April 2025
10 out of 10
Liked: The room was excellent. The staff were excellent. Jason at the front desk was excellent.
Pete Mon, 24 March 2025
Passable
Liked: Location was good. Dog friendly.
Disliked: Room was old and worn. This hotel seems to be a place for short term workers from out of the area, not so much for vacationers.
Matthew Mon, 24 March 2025
Bad
Disliked: Disgusting stain all over the floor. Is it blood? Is it wine? Why isn't the carpet cleaned to remove it? Was the shower cleaned? Disgusting hair all over the walls that was not mine.