Extended Stay America Suites - Chantilly - Dulles Guest Reviews
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0.3 miles from Chantilly centre |
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Cristina Mon, 11 November 2024
In general stay was ok.
Liked: Confortable room.
Disliked: Direction from front desk not clear while checking in Toiletries quality not that good.
Alexandria Mon, 4 November 2024
Exceptional
Liked: Room was great, clean and welcoming.
Disliked: The service at the front desk is very slow. Also we called the hotel 8 to 10 times before arrival to let them know that we had been delayed. No one answered. We ended up getting connected to guest relations who also tried to call and got no answer. On arrival, we talked with the front desk worker and the posted number is not the actual number to the site, however when you get to the rooms, the same number is posted in the room as their number. Everything about the actual stay was great but do not try to reach them because you likely will not.
Getachew Sun, 27 October 2024
Very good
Robert Thu, 24 October 2024
Good
Nagy Mon, 21 October 2024
Poor
Liked: Location
Disliked: Elevator not working Loss my charger inside my room
Joseph Mon, 21 October 2024
A little unclean, dissatisfied with...
Disliked: There was a dead roach in the bathroom, there were no sheets/pillows for the sleeper sofa when we arrived. The hallways smelled very bad-- chemically bad.
Michael Thu, 17 October 2024
We refused to stay and...
Liked: This place was sketchy.
Disliked: Unclean, smelled of marijuana and something else that was foul.
Ishmael Thu, 17 October 2024
Good
Liked: The two ladies at check I was very cordial and helpful one name was miss Sheila she was awesome
Disliked: Rooms are kinda small
Martinez Mon, 14 October 2024
Very good
Allison Sun, 13 October 2024
Superb
Liked: The staff was so friendly and helpful!
Disliked: Cleanliness was slightly lacking, but with the new management wanting to know feedback I’m sure it will improve.