Bad

Passable

AVOID AT ALL POSSIBLE COST...

Liked: nothing
Disliked: First impression pulling up to the entrance was the parking space beside the main entrance designated " Police parking only"it's run down, uncomfortable,the sofa bed was disgusting we had to buy an air mattress .first room they gave us the bathroom door was falling apart,the shower curtain rod was hanging off the wall,the smoke detector was hanging from the ceiling and the stove top was in pieces. Left a day early

great experience, great price, great...

Liked: I appreciated the ice trays provided where machines weren’t an option, free parking spots and WiFi, there was a Laundry Room available to use for longer stays and Conference Room. The closet w/ shelving was a great size, along with the bureaus and storage space, the moveable side tables were clutch, the TV was nice and on a swivel. The Kitchenette was great, comfy sleeping. Despite staying during Veteran’s Day weekend with many families present, it was not loud nor disruptive. I really, really appreciated the customer service, direct and pleasant problem-solving, and thorough assurance from Antoinette during our stay. She was the absolute best, and part of the reason why we booked another night. She was also incredibly knowledgeable on the booking process, and a joy to be around. We both felt cared for, and it made an immense difference on the reservation given the few shortcomings for the hotel location. Her energy was both professional and contagious; we will be back #AntoinetteforPrez
Disliked: On paper, this location didn’t have the amenities advertised. The Gym had 1 working machine. Our room was clean but there were ring-stains from cups before our stay, the Kitchenette didn’t have any cups/utensils/soap/plates despite having a dishwasher so separate trip to ask, but that might have been due to housekeeping staffing issue. Ultimately the room was ready upon check-in, clean, comfy, heat/AC worked well. The shower plug kept getting stuck so it would flood during, but it wasn’t too problematic. Breakfast was not as advertised.

DO NOT STAY HERE

Disliked: These rooms should not have been rented to us. It was in disrepair and filthy. Coffee splashes on the cabinets. Sticky floor. The bathroom door was broken from its hinges. Even the hallway had the same fork on the floor the next morning. Thankfully, they moved my mom and sister to a much better room, but because we had a dog, there were no other rooms available for us. We are still trying to get our money back.

Good

Passable

Liked: Staff very nice
Disliked: No TV no microwave

Really taxing

Liked: Nothing pretty miserable stay all round
Disliked: Rooms where in clean. First room was covered in trash. Second room was still unclean and not well maintained.

Poor

Disliked: Stinky smellBad sofa bedOnly one soap bar for 3 people roomNo blankets for the person sleeping on sofaBad custom service