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AustraliaExtended Stay America Suites - Boston - Waltham - 32 4th Ave. Guest Reviews
Overall Average Score:
Fair (2.7 out of 5)
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| 2.6 miles from Waltham centre |
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Hurtado Thu, 10 April 2025
Pleasant
Ivan Wed, 9 April 2025
Very good
Carolyn Wed, 9 April 2025
We didn't stay.
Liked: Nothing
Disliked: It was dirty. TV didn't work. Didn't stay there.
Ian Mon, 7 April 2025
I’ve learned a valuable lesson....
Liked: The lobby needs a full makeover. Very dirty, seems ok for what you’re paying for, but that quickly changed when we started walking to our room.The hallways smelled terrible and looked very run down. Which wasn’t a good start. Once we got in our room, from a first glance it looked ok but the smell was horrendous. Upon further looking around there were stains all over the walls, floors, couch, counters and sheets. The carpet was peeling back off the corners of the walls. There was a protective coating or something on the bathroom cabinets that were shattering off. It was by far the worst hotel i’ve ever stayed at.
Farouk Mon, 7 April 2025
Passable
Carolyn Fri, 4 April 2025
Okay
Disliked: The place was dirty. Just wasted cleaned. So we got another room and and it was a little better but not great!
Krishnan Mon, 31 March 2025
Bad
Disliked: The room that we were given was not cleaned. The whole place smelt of cigarettes. The electrical sockets were broken with exposed wires. It did not feel like a safe place to spend the night. We ended up staying elsewhere and didn't get a refund from the property when we decided not to stay with them.
Charlene Wed, 26 March 2025
Very poor
Liked: The room
Disliked: No hot water I was there for a week
Melissa Wed, 26 March 2025
Pleasant
Ana Wed, 26 March 2025
Disappointing
Liked: Mariah was very helpful. Our reservation got lost, and Mariah was able to remedy the situation.
Disliked: The room didn't look like it waa swept and the room smelled like fried food all night. Toilet area on back of seat was dirty. Beds were not comfortable. We were told to go to another building when our reservation was in another by the newer employee. MARIAH really did her best to help us the other new lady did not (I didn't catch her name).
