Horrible

Liked: The proce was good compared to staying right in salem.
Disliked: We arrived room was gross hair in tub. dirty washcloth. Fan did not work in bathroom it was mildewy in room. Air conditioner stayed on at 62 otherwise broken with no heat. Pull out couch had stains everywhere. Staff said rooms were booked so they could not move us. We could not get mattress exchanged. We left early due to this.

Poor

Bad

Liked: Nothing
Disliked: Just about everything

Passable

Liked: Location
Disliked: Room had a lot of profanity written on the walls and in the shower. I had kids and had to try to block most of them.

Superb

I’d stay here again very...

Liked: Location to Salem was perfect for the price and place
Disliked: Nothing everything was good

The room was disgusting and...

Horrible staff member made our...

Liked: The guy who worked Sunday night at the front desk was terrible. He acted like he was doing me a favor by working. I asked for more towels because we had four people in our room and was only given 3 towels. He told me I had to bring my dirty towels from my room to the front desk in order to get new ones. I was like I have never heard of that but ok. Then when I did that I asked for new ones and he had attitude and said I’m working on it. He was in the Landry room and I could see the bag already done for him with new towels. He just didn’t want to give them to me. The. The night before we asked for more Tolkien paper and I was told we could only have one roll because they were running out. The room wasn’t cleaned and there was hair all over the shower, sink and the drawers. Also the free breakfast that is included was a granola bar or muffin and we had to ask every morning for coffee to be made. They just kept telling us how short staffed they were. It was a horrible experience and the guy working Sunday night should not be there.
Disliked: A lot

Glad we got outta there...

Liked: Staff was great
Disliked: Everything is bad it’s a dump and hazardous and unsafe conditions.