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Extended Stay America Suites - Boston - Burlington eef - (888) 406-7656
Extended Stay America Suites - Boston - Burlington, 40 South Avenue, Burlington, MA -(888) 406-7656
Area: Burlington - Bedford - Billerica
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2.8
HOTEL RATING: 
OKAY
2.8 out of 5 (435 Ratings)
2.9 miles from Burlington centre
BOOK ONLINE OR CALL - (888) 406-7656
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Hotel Description
This Extended Stay America - Boston Burlington is located in Burlignton and especially designed for longer stays with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Boston is equipped with a stove microwave and a fridge. The hotel also provides guests with laundry ironing facilities and upgraded bedding with extra pillows. A free grab-and-go breakfast including breakfast bars muffins hot cereal coffee and tea is served every morning. Weekly housekeeping services is provided for free and daily housekeeping is available for a fee; towels and linen can be exchanged at the front desk. The property offers free onsite parking. Attractions within close proximity to the hotel include the Concord Center the Burlington Mall and the Keurig Headquarters.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
w
Non Smoking
r
Pets Allowed
q
Accessible
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Free Parking
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Bathtub
` Microwave
` Kitchenette
` Coffee/tea maker
` Refrigerator
` Heating
` Shared kitchen
` On-site parking
` vending machine
` telephone
` alarm clock
` kitchenware
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Kitchen
` Daily Housekeeping
` English
` Spanish
` Non-Smoking Rooms Available
` Exterior Corridor
` Sofa
` Smoke alarms
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Grocery delivery
` Food delivery
` Body thermometer available
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Laundry services
` Non-smoking property
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)

Extended Stay America Suites - Boston - Burlington Guest Reviews

Overall Average Score: 
Okay (2.8 out of 5)

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2

Disappointing - 2.0 out of 5

Fiore Wed, 30 October 2024

I was not happy

Liked: Staff was not friendly and hotel room was dirty and bed not comfortable . Would not stay there again
Disliked: Staff rude . Not clean or comfortable

1

Poor - 1.0 out of 5

Julia Mon, 28 October 2024

Do not bother

Liked: Well, considering the police were already there when I arrived in the lobby to check-in, I suppose I liked telling them I felt a little freaked out.
Disliked: The room was NOT clean, as evidenced by the toilet having someone's pee on it, the bathtub having someone's hair in it, the floor sticking to the bottom of my shoes. There was quite a bit of noise at 1am when it sounded like every other occupant woke up and left chatting loudly down the hall.

0.5

Poor - 0.5 out of 5

Loren Fri, 25 October 2024

Bad

Liked: Nothing!
Disliked: Everything! Room is old and very dirty! Staff not friendly Did not clean room paid 750 usd for a discusting 2 night stay

0.5

Poor - 0.5 out of 5

Lapierre Mon, 14 October 2024

Simply horrible and disappointing.

Disliked: The hotel called me at 8PM on the NIGHT OF MY STAY to let me know that they overbooked and therefore they had no room for us. We were a few minutes from the hotel at this point. Why didn’t someone bother to check before ??!? This is unacceptable.We were on a trip 5 hours from home and every single hotel in a radius of 2 hours were sold out for the night. After spending 2-3h trying to find a solution, we had to come back home and drive during the night. The whole trip was cancelled because of that. Horrible customer service lolPlease listen to the reviews other people left, its no joke.

2

Disappointing - 2.0 out of 5

Kelly Mon, 14 October 2024

Disappointing

1.5

Poor - 1.5 out of 5

Richard Tue, 8 October 2024

Filthy facility that is falling...

1.5

Poor - 1.5 out of 5

Steven Mon, 7 October 2024

Location was decent, but will...

Liked: Location. Beds comfortable.
Disliked: First, I was almost charged twice because they didn’t know I had paid through booking.com. Right before I ran my credit card, I told front desk attendant that I had paid. They were not thrilled. There was some comment from attendant, “ you should’ve told me that first”. I figure you would know if I paid or not. Not just automatically double charge me. Also, we had a pullout couch that needed bedding(sheets pillows blanket) Talked to someone at the front desk. They said they’ll be right up. Roughly an hour later, a person called the room and asked if we still needed bedding. At that point, we said no, as it was late, and we made do with a bare mattress on the pullout couch.

5

Exceptional - 5.0 out of 5

Steven Wed, 25 September 2024

Exceptional

0.5

Poor - 0.5 out of 5

Wendy Wed, 25 September 2024

Worse than a nightmare

Liked: Nothing
Disliked: Room was disgusting and dirty. Sheets had other peoples hair all over it and marked up with blue pen. Bathroom dirty with public hair. Smelled of mold. Hallways full of doors that were banged up. I did not even unpack my things but turned around and left and requested refund. I could not find any other hotels in the area and resorted to sleeping in my car which I have never done in my life. Staff also greeted me telling my daughter that because we checked in after hours, we may not even have been accommodated. After seeing the room thank God I got a refund

1.5

Poor - 1.5 out of 5

Lara Tue, 24 September 2024

Poor

Liked: Most of the staff were nice.
Disliked: The room was not clean. I found silverfish in the room and had bites from bed bugs.

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Extended Stay America Suites - Boston - Burlington 40 South Avenue, Burlington, MA