Extended Stay America Suites - Austin - Southwest Guest Reviews
Write a review
6.9 miles from Austin centre |
Write a review
Nimol Mon, 11 November 2024
Superb
Pete Sun, 10 November 2024
Bad
Dale Tue, 22 October 2024
Pleasant
Liked: The hotel was reasonable. My issue is with booking.com. It clearly states on your contract that the reservation was able to be modified or canceled up to 24 hours prior to the reservation. I attempted 2 to 3 days prior to change my reservation and booking.com said it couldn’t be changed, which is violation of our agreement.
Lacey Tue, 22 October 2024
Disappointing
Liked: The staff
Disliked: The bed was incredibly uncomfortable and the room felt old and not super clean.
Maranda Sat, 19 October 2024
Disappointing
Liked: Location
Disliked: Smelled of Urine! In my opinion they should have designated rooms and/or floors for animals.
Andy Fri, 11 October 2024
Exceptional
Killis Wed, 9 October 2024
Bad
Liked: I stayed 3 nights before I changed hotels. Each night, a vehicle or work truck was broken into and stuff stolen. They have no cameras or security. Do not recommend to anyone.
Disliked: The automobile break-ins and theft there every night I was there, 3 nights. No cameras, no security. Would not recommend it to anyone. I got lucky, my truck didn't get broke into, but the truck parked next to me did.
Molina Sun, 15 September 2024
Good
M Wed, 4 September 2024
Exceptional
Brenda Tue, 3 September 2024
Exceptional
Liked: Friendly staff, room was comfortable and reasonable priced.
Disliked: Glad for the muffins, maybe some fruit.