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Extended Stay America Suites - Austin - Northwest/Arboretum eef - (888) 608-6346
Extended Stay America Suites - Austin - Northwest/Arboretum, 10100 North Capital Of Texas Highway, Austin, TX -(888) 608-6346
Area: Austin Arboretum
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BOOK ONLINE OR CALL - (888) 608-6346
3.25
HOTEL RATING: 
PLEASANT
3.25 out of 5 (526 Ratings)
10.9 miles from Austin centre
BOOK ONLINE OR CALL - (888) 608-6346
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Hotel Description
This Extended Stay America - Austin - Northwest/Arboretum - Capital of Texas Hwy. is located in Austin and especially designed for longer stays with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a Grab and Go breakfast with fruit muffins and coffee. Every kitchen at Extended Stay America - Austin is equipped with a stove top microwave and a fridge. The hotel also provides guests with laundry ironing facilities and upgraded bedding with extra pillows. Each morning a complimentary 'grab-and-go' breakfast is available including coffee cereal and pastries. Weekly housekeeping services provided for free and daily provided for a fee. The property offers free onsite parking. Attractions within close proximity to the hotel include the Arboretum Walk the Domain Mall and the Arboretum.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
w
Non Smoking
r
Pets Allowed
q
Accessible
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Free Parking
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Bathtub
` Microwave
` Kitchenette
` Coffee/tea maker
` Refrigerator
` Heating
` Wheelchair accessible
` On-site parking
` separate dining area
` vending machine
` telephone
` alarm clock
` kitchenware
` Family Rooms
` Free Wi-Fi
` Kitchen
` Radio
` English
` Non-Smoking Rooms Available
` Carpeting
` Smoke alarms
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Food delivery
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Laundry services
` Non-smoking property
` Room towels provided
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)

Extended Stay America Suites - Austin - Northwest/Arboretum Guest Reviews

Overall Average Score: 
Pleasant (3.25 out of 5)

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1.5

Poor - 1.5 out of 5

Bethany Tue, 12 November 2024

would not stay there again...

Disliked: They will not allow early check in without an additional fee. Their breakfast is coffee and a packaged muffin. They have no lobby, and the room was in disrepair. Faucet was rusty, kitchenette cabinets made of particle board were swollen with cracks in the surface and the room smelled like mildew.

0.5

Poor - 0.5 out of 5

Melissa Wed, 6 November 2024

Bad

Liked: Nothing AT ALL!!!
Disliked: Had NO BATH TOWELSSTAFF WAS VERY RUDE UPON CHECK IN AND CHECK OUT... VERY FILTHY ... SHOWER HEAD WAS ALMOST NON EXISTENT

1

Poor - 1.0 out of 5

Nancy Mon, 28 October 2024

Horrible. Worst place ever.

Liked: Not much except its proximity to my family's residence. The nite front desk staff, Med, was exceptional which was about the only thing there worth mentioning.
Disliked: Trash in our room upon checking in; NO AMENITIES, not even an ice machine; 'breakfast' was a joke (Quaker Oaks Grits, pre-packaged muffins, weak coffee); had to track down staff to ask for anything as no one was ever at the front desk; had to keep getting keys reprogrammed when they didn't work to open the room.

3.5

Good - 3.5 out of 5

Bushra Sat, 26 October 2024

Good

5

Exceptional - 5.0 out of 5

Roballo Wed, 23 October 2024

Exceptional

1.5

Poor - 1.5 out of 5

David Tue, 22 October 2024

Poor experience

Liked: Location
Disliked: Sheets were stained so we had to request a changeWe booked a room with two queens and we were given one with one bedThe room smelled like cigarsMatress waa thin and rhe bed rockedThey had coffe and grain bars only in the lobby

2.5

Fair - 2.5 out of 5

Martinez Mon, 14 October 2024

Passable

1

Poor - 1.0 out of 5

Bernard Mon, 7 October 2024

A poor service.i will never...

Liked: Room not clean. Blood on the pillow. I complained from 2 to 6 .Nothing been done.The service employees never show up
Disliked: Not expecting so bad

0.5

Poor - 0.5 out of 5

Brianne Tue, 1 October 2024

Would not come back to...

Liked: Dirty bathroom, fridge and towels upon arrival. Unable to check in on time due to after hours computer issues, no lobby bathroom, no response from hotel regarding request to leave early.
Disliked: Cleanliness and overall tidiness of things.

1

Poor - 1.0 out of 5

Michael Wed, 25 September 2024

Very poor

Disliked: The room had the odor of mildew and the shower had body all over it. Disgusting. I will not be staying there again.

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Extended Stay America Suites - Austin - Northwest/Arboretum 10100 North Capital Of Texas Highway, Austin, TX