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AustraliaExtended Stay America Suites - Austin - Northwest - Lakeline Mall Guest Reviews
Overall Average Score:
Okay (2.8 out of 5)
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| 19.7 miles from Austin centre |
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Yuanzhu Sat, 22 February 2025
Bad
Jason Mon, 17 February 2025
Pleasant
Lashawn Mon, 3 February 2025
Bad
Disliked: No toilet paper and front desk closes at 10 pm
Kd Sun, 2 February 2025
Exceptional
Liked: Second time staying here. Staff is friendly.
Disliked: There was a weird smell when I first walked in my room. Not write sure what it is, but no biggie.
Benoit Mon, 27 January 2025
Like this hotel and I'll...
Liked: No breakfast.
Disliked: The door to the room didn't close properly so it made a lot of noise every time we close the door
Kiera Fri, 24 January 2025
You get what you pay...
Liked: It was a decent location, and the price was good.
Disliked: I won’t go too hard on this, because at the end of the day, you get what you pay for. It was a cheap hotel, so I wasn’t expecting anything spectacular. I will say tho, it’s kind of just a dirty place. From the parking lot all the way up to the room, everything was dirty. And just a heads up for people that need to check out early ( before 9am) the concierge desk will be closed.
Benoit Sun, 19 January 2025
Very good
Leslie Mon, 13 January 2025
Bad
Liked: Location
Disliked: Roaches in bathroom
Miranda Sat, 28 December 2024
Bad
Disliked: I was charged twice. Once by booking and once by the hotel. I’m very frustrated.
Harold Wed, 27 November 2024
Extended Stay...should be 'Don't Stay'......
Liked: The bed was adequate. The floor was not very noisy, but I got in there late. It was close to where I needed to be in the morning.
Disliked: This is an extended stay. The owners decided to strip the room of EVERYTHING you need for an extended stay. NO WHERE was that apparent in the online booking. You knew nothing of it till you checked in. UNACCEPTABLE.** CHECK OUT the attached picture of the 'handout' I got upon checking in.** CRAZY.... DO NOT STAY HERE IF YOU EXPECT A 'NORMAL' extended stay.. Unless you are a gypsy and travel with pots, pans, utensils, towels, etc. etc. The cupboards were BARE. 2 tiny soaps, toilet paper, sml shampoo and a live roach. I had to dry off in the morning with a pillow case. AMAZING.. My guess is that a foreign national owns this hotel and the girl at the front desk who was kind and helpful, told me all the extended stay hotels in the area were going 'NAKED' like this. It should be called SHORT STAY..booked for 3 days and stayed one....
