Extended Stay America Suites - Albuquerque - Rio Rancho Guest Reviews
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1.8 miles from Rio Rancho centre |
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Ruby Thu, 31 October 2024
Exceptional
Liked: location
Ruby Thu, 31 October 2024
need remodeling
Liked: was near my work place
Disliked: room not really clean
Sonia Tue, 29 October 2024
Passable
Liked: Liked it was clean and the location of it.
Disliked: I didn't like that I signed up for queen Size Bed but when got the room it was no queen Size it was a full size bed we even told person infront but he said it was a queen but since I own. A queen Size Bed at home I know the difference between queen and full the bed was also uncomfortable as it was worn out mattress was sinked in....also didn't like that when I checked out the guys was kind of rude a lil attitude for no reason unsure if he was management or just a elder worker.
Heather Sat, 26 October 2024
Unsafe and smelly
Liked: Nothing
Disliked: Room wasn't clean, hair in tub, countertops dirty. The door leading outside didn't close all the way, the lock was broken and when I reported it to the front desk the young lady working didn't seem to care. Not really safe anyone could get into the hotel. The halls smelt horrible there were people cooking in their rooms, doors open and there were a few different rooms. Overwhelming and unpleasant. It was obvious some lived there full time. Lastly, when I was pulling up to the hotel there were police and crime scene investigation cars there lights going and officers behind the front desk doing whatever. So that was a bit concerning to say the least. CSI isn't there for nothing. Use caution here. My last time.
Erica Thu, 24 October 2024
Bad
Jasmine Thu, 24 October 2024
Disappointing in every possible way.
Liked: The room was tiny, the beds were tiny, the second we walked in my 8 year old said it smelled like old salad, which it definitely did. When I booked the room it clearly stated there was a breakfast free included which there was not. The coffee was like hot water and there were two roaches in the bathroom. I was expecting more of a Homewood Suites and this was closer to a Motel 6. In fact, Motel 6 is probably nicer.
Disliked: See answer to first question.
Lori Tue, 22 October 2024
Pleasant
Ayden Mon, 21 October 2024
You get what you pay...
Liked: Fair priced hotel, it was a bed to sleep on. The location is very tucked away, I used to live in Albuquerque for 11 years and never knew this hotel existed, so I wasn't very worried about someone trying to get into my car.
Disliked: My room smelled like a toe. Im pretty sure someone was either killed or almost killed a few rooms down from me, considering all the cops and crime scene investigators along with the guy that was screaming bloody murder earlier that morning. The tv is very small and lacking modern comforts. Breakfast ends at 9, and being there for a concert I was hardly awake at 9 am. The shower worked, very comfortable shower head, but the shower looked older than me and wasnt very clean. Has an extremely noisy bathroom fan that barely does its job, and the bathroom door didnt shut. The pictures are very misleading, stick to the reviews.
Jennifer Tue, 15 October 2024
Gross, unclean room; front desk...
Liked: Location
Disliked: Disgusting room! We waited 30+ minutes to check-in after a long travel day. The room had globs of menstrual blood in the toilet and some under the toilet seat. The counters were filthy. No coffee pot. Requested one at the front desk 3x, and each time was given a different excuse. Had to beg for basic dishes in the supposed "fully stocked" kitchenette. Could only get 1 coffee mug for 2 people, which we couldn't use anyway because no coffee pot. No hair dryer. Dirty floors.
Elizabeth Mon, 14 October 2024
Pathetic
Liked: Front door parking
Disliked: There was a cockroach infestation in our room. I spoke to management and they did nothing about it.