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AustraliaExtended Stay America Suites - Albuquerque - Rio Rancho Guest Reviews
Overall Average Score:
Pleasant (3 out of 5)
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| 1.8 miles from Rio Rancho centre |
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Jb Tue, 7 January 2025
Bad
Disliked: The whole room was a mess, and the lobby was a mess also. We had cockroaches in our room drugs all over the seat and bottle caps on the floor. Im still waiting on my refund from the extended stay hotel.
Frank Sat, 4 January 2025
Exceptional
Angela Fri, 3 January 2025
Exceptional
Orlando Tue, 24 December 2024
very nice!
Liked: staff excellent, facility excellent
Ruby Mon, 23 December 2024
Passable
Liked: Close to work
Disliked: Room smells bad order
Vigil Tue, 17 December 2024
Passable
Monique Mon, 9 December 2024
Worst Stay, Do not Recommend,...
Liked: Absolutely NOTHING!!
Disliked: The bed was horrible, The statement that there is breakfast is deceiving because coffee and a granola bar doesn't constitute a "breakfast". There was not a trash can, in the bathroom. Horrible stay. The front desk employee just had back surgery and shouldn't be working, slow check in. I DO NOT Recommend, not worth the money.
Gutierrez Mon, 9 December 2024
Very poor
Liked: Nothing
Disliked: Had a handicap bathroom, dead roaches on the floor, killed bedbugs, smelled awful, no dishes for kitchenette, the eater wouldn't drain in tub or bathroom sink, no breakfast provided as advertised only had coffee, muffins, granola bars.When asked to change rooms, attending the front desk said there's nothing we can do, did not apologize, or address the concerns.
Benny Tue, 26 November 2024
Exceptional
Rebekah Fri, 22 November 2024
Amazing service, disappointing room.
Liked: It was a nice location with an amazing view. The front staff was super friendly and welcoming. They awnsered all my questions and gave me awnsers. The staff was top tier
Disliked: The bathroom was dirty and the door didn't lock. There was candy under the chair in the room and there was dust in the vents in the room. The bed was creaky and quite hard. Pillows were flat. Neighbors on the top floor were stomping around most of the night. The light in the closet area kept flickering.
