The front desk clerk was really nice - she showed us how to get to our room, and even gave me directions to Wal-Mart :) Room was really clean, enough towels and blankets, all that good stuff. Everything was great.

Disliked: The pool was closed which was horrible news for my son.

Exceptional

Liked: Clean and looked like new
Disliked: The free breakfast was a joke. - muffins haha no thanx

Nice place will probably come...

Liked: Did not have breakfast. Super comfy room and bed. Really liked the bedding, was not overwhelmed by chemicals
Disliked: Not having a coffee machine in the room was a bummer

Over all was pleasant stay.

Liked: Close to where we wanted to go.
Disliked: Was very noisy and dogs in someone's room barked every night. No staff came to check on it. No staff were present at customer service desk. Had to ring bell and wait until someone appeared.

Exceptional

Not good

Liked: N/A
Disliked: Dirty floors, very dirty bathroom! There was still soap residue from the last guest’s showers. There was even shaved hair on the shower wall. The board/wall used as a headboard was extremely dirty with handprints. The worst hotel I’ve ever stayed at.

Corporate Stay

Liked: Location is excellent.Beds were very comfortable Full kitchen was nice.
Disliked: Shower tub and valve was very old style. No dishes available

This Hotel has a serious...

Liked: The location was fabulous. From the outside, building looked well cared for and modern. Great proximity to the Balloon Fiesta.The front desk staff were friendly and polite.
Disliked: The first room we were assigned to had laundry in plastic bags piled beside the door. The door to the room was unlocked and propped open. The beds were changed, but nothing else in the room had been cleaned. We had to request a new room. The second room we were given was not much better. There were spills in the refrigerator, a dirty cooktop, food in the sink and on the counters, and the floors were very dirty. My new white socks were brown with an hour of walking around. There were food spills and stains on the floor and some trash in the corner by the couch. The bathtub was dirty as well. I was a bit surprised that a hotel offering extended stay has a kitchen that is equipped with absolutely nothing useful. No dishes, plates, silverware, or paper towels inside. Not even a cup for toothbrushing. I went to the front desk and asked if I could get some cleaning supplies since I knew the front desk girl was the only staff member present in this hotel. She was very apologetic, but it was not until the next day that we got any cleaning accomplished. Another disappointing aspect was the advertised free breakfast. If you have children, there is literally no drinks offered for them. No milk, no juice. The only drink available is coffee with pump style artificially sweetened coffee creamers. There is no half-and-half or other options to put in your coffee. Food wise there were a few granola bars and a couple of packets of instant oatmeal. That was all for the four days we stayed. There are also security concerns. The side door to the hotel did not lock so anyone could’ve entered the hotel. The deadbolt had actually been cut off. My 83 year-old father locked himself out of the room and went to the desk to ask for a key. He forgot what room we were in and they just took his word and issued a key to the wrong room. He opened the door to have a large dog come running towards him. Luckily no harm was done, but I was surprised they didn’t ask his name !

Disappointing

Liked: The property was ok
Disliked: Our room was kinda of dirty the pull out bad was dirty, the microwave inside plate was missing inside , the bathroom shower the water not draining, was like a handicap shower water splattered everywhere, no info in the rooms .

Good