Extended Stay America Select Suites - Washington D.C. - Germantown - Town Center, Germantown

Bad

Liked: There was no fire alarm the desk clerk was nasty and yes we were nasty back because of the additional charges just to sleep 6 hours to 7 hours basically I rented another rm for my pets Ridiculous
Disliked: All the charges to stay there. It's ridiculous 100.00 deposit, 70.00 for our pets ,plus the cost of our room.

VERY QUIET

Liked: NOT GOOD
Disliked: NONE

Everyone here is great the...

Liked: Close to amenities
Disliked: I’m here for awhile…….looking for a discount for the room

I won't stay again

Liked: I love No hot coffee, There is no hair dryer. There are no kitchenware for you to use the kitchen. At least there should have been a possibility to make coffee. The staff provided very slow service. I love them.
Disliked: There is no trash can in the room. There is no hair dryer. There are no kitchenware for you to use the kitchen. At least there should have been a possibility to make coffee. I stayed at this place a long time ago and this used to be in this hotel. The air conditioning is so old that it either makes you very hot or you get cold. They gave me a room so old that I had to move to the next room because the air conditioning did not work. In the place I was known for, I was cold one evening because there was no one at the reception to tell me that the air conditioning was not working at night. I literally froze one evening.

I won't stay again

Liked: No Breakfeast , No Hot Coffee, The coffee thermoses are small and are constantly running out, and the staff is reluctant to refill them. I love them ?! ! !
Disliked: Let me tell you what the employee named Eli did to me to get the bill... It took him 10 minutes to fix his keychain, 12 minutes to finish his phone conversation, and it was unbelievable that he acted even slower as I said I had to catch an urgent flight.There is no trash can in the room. There is no hair dryer. There are no kitchenware for you to use the kitchen. At least there should have been a possibility to make coffee. I stayed at this place a long time ago and this used to be in this hotel. The air conditioning is so old that it either makes you very hot or you get cold. They gave me a room so old that I had to move to the next room because the air conditioning did not work. In the place I was known for, I was cold one evening because there was no one at the reception to tell me that the air conditioning was not working at night. I literally froze one evening.