Extended Stay America Select Suites - St. Louis - Westport - East Lackland Rd. Guest Reviews
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19.0 miles from Saint Louis centre |
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Angela Mon, 30 September 2024
Three hotels on same street...
Liked: Floor and bathroom were clean
Disliked: No breakfast option. Elevator broken. Rat traps in outdoor walkway. TV works intermitently. Holes in pillowcase.
Tamatha Sun, 1 September 2024
Poor
Tamatha Sun, 1 September 2024
Dishonest Manager!!!!! (Ronald)
Liked: It's a nice place to stay. The front desk not being 24hrs was very inconvenient.
Disliked: I made reservations thru booking.com for a 2nd night. Knowing the price I need to pay for the night I went to the front desk to pay. My rate was $93.93 for the night. The manager tried to run my card & charge me $113 for the night. So he tried to charge me $20 extra. When my card declined a 3rd time I asked him what he was charging me & he lied & said $93.93 but my text alerts told me he tried charging me $113... So beware & know ur rate when checking in. I won't stay here no more ... Then they refuse to give or exchange towels if ur not staying 7 days or longer. Or u can pay them $1.75/towel for fresh ones or u can pay to wash them yourself!!!! Bs
Gustavo Sun, 25 August 2024
Disappointing
Deboise Sat, 24 August 2024
Passable
Liked: Shady people walking through the parking lot at all times of night
White Thu, 22 August 2024
Pleasant
Rachel Mon, 12 August 2024
Bad
Burec Sat, 10 August 2024
Very good
Tracey Thu, 8 August 2024
Passable
Tonia Mon, 5 August 2024
Would not stay here again.
Liked: Room was fine although wasn't the cleanest.
Disliked: False advertising. Breakfast was not included. Several people are living at this hotel. There were cars in the lot with flat tires, plants in room windows, and parties in the parking lot. It smelled of weed. it appeared to be a woman soliciting business on the grounds. There is a police dispatch located at this hotel. The hotel didn't compensate us for the false advertising of breakfast and made no apologies.