Extended Stay America Select Suites - St. Louis - Westport - East Lackland Rd. Guest Reviews
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19.0 miles from Saint Louis centre |
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Iesha Mon, 21 April 2025
Good
Ben Tue, 15 April 2025
Worst hotel experience with booking...
Liked: The experience at this hotel was horrendous it was the worst experience I've had with booking.com and makes me rethink using your services if you associate with this hotel
Disliked: The rooms I reserved were not given to me they gave me alternate rooms that did not meet my expectations the facilities were filthy the rooms we're filthy and customer service was non-existent when I brought these items to the attention of the team member on staff
Gary Sat, 22 March 2025
Poor
Curd Sun, 16 March 2025
Roaches!!
Liked: The front desk staff was very nice. The bed was comfortable.
Disliked: The roaches. Rusted microwave. Dead roaches around room. Corroded shower head
Jon Sat, 15 March 2025
Pleasant
Nate Tue, 11 March 2025
Passable
Drnaughtywood Sun, 9 March 2025
Horrible
Liked: Nothing
Disliked: Staff was rude ..charged me 2 times and refused to come down to check me in. I didn't stay here at all
Drnaughtywood Sun, 9 March 2025
Bad
Liked: Nothing
Disliked: RUDE STAFF REFUSED TO CHECK ME IN BC THEY DIDNT WANT TO COME DOWN TO DO IT..CHARGED ME 2 TIMES.AND I DIDNT BET TO EVEN STAY AT ALL
Darrian Fri, 7 March 2025
Did the job for the...
Liked: Room accommodations were sufficient for the price. The night agent for very helpful and courteous.
Disliked: The daytime agent/manager is obnoxious and has terrible communication and customer service skills. He is horrible. He came to my room “BEFORE” check out BANGING ON MY DOOR as I was still in the process of getting up and then proceeded to enter my room unannounced. And the shower didn’t have a shower curtain upon check-in.
Melody Sun, 2 March 2025
It was pleasant
Liked: Everything
Disliked: Nothing