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Extended Stay America Select Suites - Richmond - Innsbrook eef - (888) 406-7656
Extended Stay America Select Suites - Richmond - Innsbrook, 10060 W. Broad Street, Glen Allen, VA -(888) 406-7656
Area: Innsbrook
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BOOK ONLINE OR CALL - (888) 406-7656
3.2
HOTEL RATING: 
PLEASANT
3.2 out of 5 (429 Ratings)
5.6 miles from Glen Allen centre
BOOK ONLINE OR CALL - (888) 406-7656
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Hotel Description
This Extended Stay America - Richmond - Innsbrook is located in Glen Allen and especially designed for longer stays with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Richmond is equipped with a stovetop microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows . A free grab-and-go breakfast including breakfast bars muffins hot cereal coffee and tea is served every morning. Weekly housekeeping services are provided for free and daily provided for a fee; towels and linen exchanged at the front desk. The property offers free onsite parking. Attractions within close proximity to the hotel include the Short Pump Town Center the Science Museum of Richmond and the Virginia Fine Arts Museum.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
u
Swimming Pool
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Parking
` Meeting/Banquet Facilities
` Air Conditioning
` Elevator
` Hair dryer
` Bathtub
` Microwave
` Kitchenette
` Coffee/tea maker
` Refrigerator
` Heating
` Wheelchair accessible
` On-site parking
` vending machine
` telephone
` alarm clock
` kitchenware
` Family Rooms
` Free Wi-Fi
` Kitchen
` English
` Non-Smoking Rooms Available
` Sofa
` Smoke alarms
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Food delivery
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Non-smoking property
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)

Extended Stay America Select Suites - Richmond - Innsbrook Guest Reviews

Overall Average Score: 
Pleasant (3.2 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Milton Wed, 23 October 2024

Kind and helpful team and...

Liked: Kind and helpful team and clean hotel

5

Exceptional - 5.0 out of 5

Englehart Tue, 22 October 2024

Clean and good

Liked: Good and clean

0.5

Poor - 0.5 out of 5

Cliffie Mon, 21 October 2024

Bad

Liked: Nothing
Disliked: Dirty , didn’t feel safe.

5

Exceptional - 5.0 out of 5

Myaria Fri, 18 October 2024

Will definitely stay again

Liked: The staff was super helpful upon check in
Disliked: Nothing everything was awesome

5

Exceptional - 5.0 out of 5

Vasquez Fri, 18 October 2024

Good

Liked: Good

5

Exceptional - 5.0 out of 5

Davif Thu, 17 October 2024

Exceptional

Liked: Good, Clean room

2

Disappointing - 2.0 out of 5

Gregory Wed, 16 October 2024

Very disappointing

Liked: Location was good that's i
Disliked: Rooms were all not that clean. We stayed there 6 days and for my husband and I only 2 towels and w washcloths total. One small bar of soap and 1 roll of toilet tissue. We were shown 3 rooms and took the 3rd which was the best of the 3 and it was pretty bad too if thst tells you anything. Was a handicapped room and my husband had to literally take his shoulder and ram the door to open it !!Had some brown stuff thst ran on the floor in the kitchen from fridge when we opened it ,someone did come clean it. We were told we'd get an extra day of housekeeping , never got one !!( read fine print yesterday and say tYou have to saty there 8 days to get housekeeping if you want it before,there is an additinal.fee!"we didn't use anything extra but you also paid for $12 for each set of kitchen supplies ,( too cook or eat with ) We DID not as didn't have wanted to.Should have know when we arrived and the front desk person told us ,*if you don't like the room,I only have 2 more to show you !* we arrived late at night and been traveling all day from Florida is only reason we kept booking.com reservationNeVER again !!Front desk had roll down locked metal cover on it and you could never find anyone to help you. Usually had to stay there and call out and they'd come out from wall behind counter.We used to live in this part of Virginia and we're disappointed at this place. Putting it mildly.Person who said he'd give us extrahousekeeping also said he'd give us 6% discount, of course we didn't see either..He also told me if I booked an extra day I(7th),I'd get a better discpunt!! I looked af him and relied," you think I'm going to pay for.ANOTzhER day at this place ?' He kept apologizing and tried to vs nice,better than actual older woman spoke with whose solution was asking me if I wanted to check out !!We'd already paid at checking because of booking.com.

5

Exceptional - 5.0 out of 5

Abike Wed, 16 October 2024

Clean Hotel

Liked: Clean hotel

2.5

Fair - 2.5 out of 5

Rita Wed, 9 October 2024

Passable

Liked: Location
Disliked: Not clean, especially the bathroom. Sticky floors and old looking furniture

5

Exceptional - 5.0 out of 5

Eryka Fri, 4 October 2024

Exceptional

Liked: Clean hotel

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Extended Stay America Select Suites - Richmond - Innsbrook 10060 W. Broad Street, Glen Allen, VA