Extended Stay America Select Suites - Raleigh - RTP - 4610 Miami Blvd. Guest Reviews
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8.9 miles from Durham centre |
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Brian Thu, 31 October 2024
Decent place to stay for...
Liked: Location was super close to work, the lady at the front desk was very nice and helped me get in touch with the Internet tech support, rooms had almost everything I needed (almost — see coffee maker, below), the elliptical in the small exercise room worked well, and was thankful for the available laundry room, so I could wash clothes while I was here for two weeks.
Disliked: Unfortunately, the WiFi just wasn’t great — just never really got the best connection/speed, even after paying for the enhanced WiFi. Despite an hour-long, in-depth troubleshooting session with a very nice and extremely thorough tech support agent, and their knowledge of settings to adjust on a MacBook Pro, we learned that I was able to connect to the 5 GHz WiFi in the hall outside my room, but only 2.4 GHz inside my room, and the 2.4 GHz inside my room was suffering from not just slower speeds, but unreliable connectivity, creating buffering when streaming shows online and huge lag spikes when gaming on my laptop, which I enjoy doing in my personal time, especially since I was here for two weeks.Outside of that, I learned the hard way that the front desk closes at 10 or 11 PM, and it is unstaffed until sometime later in the morning, after I leave for work (I have to be at work at 7:30, so I leave around 7:10-7:15; work is just 10 minutes away). I learned this because my upstairs neighbor woke me in the middle of the night multiple times, just making noise in general, from stomping around as they walk (just THUD THUD THUD THUD … can’t you just walk like a normal human being?), to their dog running around from one end of the room to the other and occasionally barking (this place allows pets). I called the front desk to complain (it happened around 1 AM one night and 3:20 AM another night, and I have to get up at 6:00-6:15 AM or so). So when I called the front desk and got an automated message saying they were closed, I walked out there and noticed the metal window shade was drawn shut… I then went back to my room and tried to contact the property via the Booking.com app to voice my concern and have received zero response to-date.
Shirley Wed, 30 October 2024
Very good
Robert Thu, 17 October 2024
Terrible experience !!!
Liked: Nothing
Disliked: The room smelled like cigarettes It took 30 plus minutes to check inJust terrible experience overall
Lisa Sun, 29 September 2024
Good price and location but...
Liked: The staff was very friendly. The first room smelled of smoke and was quite dirty. The front desk person found a "cleaner" room and switched. I appreciated his effort, but it was not in great shape. Unpainted wall patch, very dated and worn. The bed itself was clean and comfortable.
Disliked: Much lower quality and cleanliness than other Extended Stay Americas I have stayed at. The kitchen had no amenities.
Kashif Fri, 6 September 2024
Pathetic....horrible...awful
Liked: I arrived .at 1.30am and the hotel lobby was closed and it was raining heavily. I had to go to another hotel on foot in the rain as I had no place to stay....it was terrible. The hotel did not refund me for that night 7th Aug to 8th August. They charged me even though I did not stay that night. I stayed at hilton garden Inn that night. Awful. I emailed them before coming that I will arrive at 2am and they said they will try their best to accommodate...pathetic hotel and staff. No regard for customers. PLZ REFUND ME FOR THAT ONE NIGHT....why have they kept my money...kashif khan
Warren Tue, 3 September 2024
Pleasant
Latechia Wed, 28 August 2024
Exceptional
Liked: Everything
Disliked: Nothing
Andrew Tue, 27 August 2024
We only stayed five nights...
Darren Sat, 24 August 2024
Not bad
Liked: Location
Disliked: Price
Roseanna Wed, 21 August 2024
Didn’t stay but a couple...
Liked: Quiet
Disliked: Property secluded