Good

Poor

Very good

Liked: Book late in the day, checked in late. Lady at the desk was very nice and understanding.

Terrible! I paid to stay...

Liked: Responsive 24/7
Disliked: Charged when I had to check out early due to my room 101 flooding at 5:30AM! I went to turn the shower on and when I turned the knob the water shot it off and water went everywhere!

Exceptional

It was horrible I had...

Liked: The Wi-Fi that's about it
Disliked: The badly soiled bed that the manager beth refused to acknowledge an choose not do anything about

Good

Liked: Nice and cool room. Good AC!!Comfortable bedRefrigerator
Disliked: When I turned the light on in the bathroom bugs went scurrying, saw several bugs during my stay.Got 3 bug bites on my face!

Scam, stay away!

Disliked: Staff was extremely rude, made up a story about how I my reservation payment wasn’t made and I needed to pay it and a deposit again but in cash. Refused to check me in, ignored all calls from Booking.com, hung up on their customer service when I had them on speaker. The staff was just as sleazy and questionable as the people hanging around outside and stumbling through the lobby. Escort and tweaker heaven. The hotel brand must not know this location exists.

Was billed twice for my...

Liked: City access
Disliked: Number of vagrantsThat staff member Patti was dishonent disrespectful she lied to me at booking telling me that my payment hadn’t gone through even though I had a booking confirmation through booking.com and having me pay for the room again at the hotel when I had a confirmation for the room already was a deliberate willful act to defraud me which is a felony I have proof that the charge to my credit card payment went through and was confirmed at 8:03pm and I didn’t arrive to check in till 945pm some two hours after after my credit card payment had gone through at 8:03 pm earlier that night I am am expecting to be refunded for on one of those charges because I stayed in one room for one night I only hope the hotel isn’t complicity in the deliberate act to defraud me and make me pay for the room I was rented twice because the booking was payed through booking.com directly and not the hotel directly I only hope that the hotel had not directed this employee to do this kind of thing to people who had chose to pay through the booking.