Extended Stay America Select Suites - Phoenix - Deer Valley, Phoenix

Extended Stay America Select Suites - Phoenix - Deer Valley Guest Reviews

Overall Average Score:

Pleasant (3.15 out of 5)

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Poor

A very good stay and...

Liked: We liked the kindness of the staff and the comfort
Disliked: Nothing

Pleasant

Bad

Liked: The staff was excellent but the facilities are horrendous.
Disliked: The room was disgusting

Will never stay here again.

Liked: Big spacious room that smelled like cigarettes
Disliked: Marijuana and cigarette smell all through hotel. Not family friendly. Both Outlets do not work to charge your phones. Squeaky beds TV does not turn on.

Good for shorter stays. You...

Liked: Room was just fine for shorter durations.
Disliked: There was an un-pleasant smell when entered the room, it took couple of days to adjust to it. No break fast and need to buy basic kitchen utensils, room service is weekly once otherwise its paid service. Lot of people smoke just outside the lobby, doesn't feel good to come out for fresh air.

Pretty much should saved my...

Liked: To many stragglers
Disliked: Dingy needs updating

Unhappy with room!

Liked: It was close to where we needed to be. People at front desk were pleasant.
Disliked: Extended stay was just that. No facilities, housekeeping, or coffee. Room had floor coming up, bedside light didn't work, and beds not comfortable. Only stayed one night.

Pleasant

Liked: The room was okay until I seen Roaches and some unclean areas in the kitchen.

Sketchy place to stay with...

Liked: They had a lift. The lady from reception was lovely and tried to make up for the poor facilities.
Disliked: We booked because it had a kitchen so we could prepare our own meals. The kitchen did not have an oven, kettle, plates, cutlery, pots or pans or anything, it was a bench with a sink, so it was useless for making anything. The carpet was so stained and gross we had to wear footwear at all times. We felt very unsafe outside in the car park and hotel grounds because of all the homeless/addicts. The hotel has a lot of long term tenants staying which caused us to feel unsafe.