Extended Stay America Select Suites - Peoria - North Guest Reviews
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5.4 miles from Peoria centre |
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M Lynch, Grundy Center, IA Sun, 8 June 2014
I will stay there again!
Liked: Spotless room; everything I needed!
Marsha Thu, 27 March 2025
Yes
Liked: Nothing
Sonja Wed, 19 March 2025
Bad
Queen Mon, 10 March 2025
Very poor
Disliked: Customer service person was rude.
Miranda Sun, 9 March 2025
Book at your own risk,...
Liked: I booked a two night stay in a double bed studio. The refrigerator door was so greasy and dirty it looked like no one had ever wiped it down since it was delivered there in the first place. I had a none smoking room but the front door entrance was below our room so all the smokers smoke would flow right into our AC/heating unit, yuck! And I'm so baffled at how unprofessional the front desk receptionist was who answered my call a day after checking out. I had to call the front desk back because no one ever called me back after requesting to speak to a manager for a refund for leaving early. My family and I stayed just one of the two nights. It was not a pleasant stay whatsoever for the price they are offering. Will I ever get my refund for the second night ? Mind you we checked out before 4:30 Pm so I'm sure as a hotel that room could have been booked and I could have gotten my refund the time of check out. I was simply brushed off by the lack of work ethic from the employees who choose not to care about their customers. I want to believe there can be great customer service here someday.
Disliked: The queen size beds that are advertised simply are not queen size beds, more like a full/twin.The stove barely worked. The non-smoking room, smells of smoke, yuck!The dirty refrigerator door.The crunchy blankets, yuckThe beds are on their last life.The lack of customer service.
Hicks Sun, 2 March 2025
Disappointing
Robert Sat, 1 March 2025
Pay a little more and...
Liked: The staff were friendly and helpful!
Disliked: Online pictures look like they were from the last time the hotel was updated, and it has experienced a good amount of wear and tear since. Lots of issues with places in the ceiling/walls that have clearly been water damaged that have improper or insufficient repairs. Some drywall issues where new electrical devices were installed with improper patches in the drywall that created open holes to some wiring. Some sockets may be worn out as electrical plugs would fall out.
Maynard Thu, 20 February 2025
Good
Roudeney Tue, 11 February 2025
wrong
Liked: bad
Disliked: bad is not clean
Eileen Mon, 10 February 2025
Ran out of hot water...
Liked: Close pleasant staff
Disliked: No hot water
Queen Sun, 2 February 2025
Exceptional
Liked: Customer service was great