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AustraliaExtended Stay America Select Suites - Pensacola - Northwest Guest Reviews
Overall Average Score:
Disappointing (2.35 out of 5)
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| 9.1 miles from Pensacola centre |
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Michael Wed, 2 April 2025
A hotdog on a wonder...
Liked: Was good it had beds for sleeping. Clean enough.
Disliked: No coffee in the room or lobby. Check-in was challenging and slightly chaotic.
Steven Mon, 31 March 2025
Passable
Liked: U double charged me for one night on line and there I still haven't received my money back
Steven Mon, 31 March 2025
Passable
Liked: Rooms cleaning on weekends
Kin Wed, 26 March 2025
Very poor
Lisa Fri, 14 March 2025
It was just okay. We...
Liked: It was okay
Disliked: Arrived at 11:00 pm. Left at 8:30 am. No person at lobby desk when we arrived, understand that it was late. Had to stay on the noon y phone waiting for someone to come to the desk. Took a while. No one in lobby when we left. Put key in drop box. Hard to sleep. So much noise all night. No shampoo. Was given a paper to take our trash out or pay $25. Never seen this before?
Andre Fri, 21 February 2025
Very good
Liked: Being able to gt affordable price ,during a time of hardship I'm re experience fin a ncisl I m my life PRICELINE.COM, and BOOKING.COM made it very affordable to book and pay for a room.
Disliked: I wasn't happy with the appearance and the maintenance of the outside and the green mildew on the building. All the dog pup on the concrete. The trash surrounding the facility.
Leve Tue, 28 January 2025
Exceptional
Leve Wed, 22 January 2025
Exceptional
Richardson Wed, 8 January 2025
Exceptional
Ms Fri, 3 January 2025
You get what you pay...
Liked: When I asked for most of my money back, I received it.
Disliked: In need of a spot to sleep last minute when grandmas house became too crowded at holiday. Planned on three nights, stayed 2. Awakened on Christmas morning to a blaring alarm. Alarm panel said room 311 smoke alarm. There is no staff on site to rectify. No one answered the 1800 number because, Christmas. Almost called 911.2nd night, there was a loud disturbance among some people just after 2am that awakened my family.When I asked the manager to open the office at 7:30am to speak with me before the 9am official opening he complied, then refunded 2 of my nights so I could cross the street and book a real hotel for the last night.I thought extended stay meant no frills, with some room to breathe for three adults. What I discovered is a cheap, dirty, loud experience.Cannot recommend.
