Extended Stay America Select Suites - Milwaukee - Wauwatosa Guest Reviews
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2.6 miles from Wauwatosa centre |
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Cynthia Wed, 18 December 2024
The cost was cheaper than...
Liked: The bed was comfortable.The suite was clean. It was quiet except when the train went past the window.The location was good for what I needed to do.
Disliked: Some basic essentials were missing. For example, there was no Kleenex, coffee maker, shampoo, lotion or extra soap. Clean towels had to be paid for, as well as, cookware and eating utensils.
Mcandrews Tue, 17 December 2024
Pleasant
Liked: Close to my grandma's
Disliked: Not clean and night staff was rude. The sink was broken
Neysha Mon, 16 December 2024
I loved it really close...
Liked: It is nice the room was cozy and clean
Disliked: Everything was nice Thank you Keep up the Good work
Kasheka Tue, 10 December 2024
The Audacity
Liked: I paid for my stay online, but when I arrived at the property, I was denied entry and refused a room until I paid again because according to the staff, my payment did not go through, however, it showed on my statement and when I called the card provider that the money had already been taken. I was still denied entry. I had to call my card issue more than several times and had to wait on your staff to confirm my reservation, which took him literally almost 3 hours. He then told me that if I wanted to keep the booking, I would need to pay. Eventually, everything was figured out, but it took way too long, and he was very unaccommodating. He kept running back-and-forth between me and the food that he was eating and back, which made it take even longer. I noticed a lot of very young guest with liquor bottles, and marijuana coming in and out of the building, there were a lot of people standing out front talking very loudly, dancing and causing a scene. Those people came off to be very threatening in my opinion and made me feel unsafe. There was property seen laying all around the property, inside of the building was not clean and had an order and when I went into my room after finally checking in my room was not up to par and also had a very bad odor. It is promoted that the extended stay offers breakfast but when I arrived at the location, I was told that breakfast was not an option and that if I wanted breakfast, I can go somewhere else. I have never been so displeased with booking a stay in my life and would never recommend this place to anyone. Your staff definitely needs a lot more training because it appears that they do not have any form of bedside manner or customer service experience. Your staff was more concerned about eating his food than actually helping me.
Disliked: The entire experience was terrible. I would never in my life book this place again, and I expected that because it was in such a decent area that it would be better than other hotels in areas that are not as safe, but I felt the same here as I would in those areas and I did not feel safe. The guests were extremely loud and I was unable to get any sleep. Someone kept touching the door as if they were trying to get in that also made me feel unsafe. There were kids allowed to have loud parties, who were also running through the hallway the entire stay. If I want it to be disrupted, I wouldn't have paid anything for a stay where I thought I could relax. At no point was I offered any accommodations and again my room was not all that clean. There was dirt in the tub and urine on the toilet seat.
Mary Mon, 9 December 2024
Very poor
Disliked: Filthyyyyyyy !!!
Jessica Fri, 8 November 2024
Don’t stay!
Liked: …
Disliked: Staff rude, bad neighborhood, domestic violence from long term guest around me kept me up all night, THERE IS NOT A 27/7 OPEN FRONT DESK!!!, rooms below expectations for the price.
Cassandra Tue, 15 October 2024
Stayed one night for my...
Liked: The front doors lock at 10pm
Disliked: Super small rooms
John Sat, 12 October 2024
Run, Run, don't rent, Unsafe,...
Liked: Dirty, disgusting, bugs, not as described. Bums smoking outside the door. charged twice. worst, unsafe. run.
Disliked: charged double, dirty, unsafe, bugs. left in 30 min of arriving. horrible. terrible.. Run, do not rent. ..
Brelove Thu, 10 October 2024
Good
Corrine Tue, 8 October 2024
Superb