Extended Stay America Select Suites - Madison - Old Sauk Rd. Guest Reviews
Write a review
12.3 miles from Madison centre |
Write a review
David Mon, 18 November 2024
Passable
Liked: It was convenient and near a number of shops and restaurants.
Disliked: Bed linens were dirty. There was something crustyike crumbs in both the queen bed and the pull out.
Joan Sun, 3 November 2024
Very good
Vicki Thu, 31 October 2024
Exceptional
Engelhart Mon, 28 October 2024
Exceptional
Katina Thu, 17 October 2024
Very good
Liked: It was OK
Disliked: The internet was bad and paid for better still nothing
Patrick Thu, 10 October 2024
Good but rather expensive
Liked: A thoughtful manager was very courteous and helpful. The bed was comfortable.
Disliked: The price was high for what was offered. Although the room had a full kitchen, no dishes, utensils, or saucepans were provided.
Boyd Thu, 10 October 2024
What you would expect from...
Jt Mon, 16 September 2024
Might be comfortable for longer...
Liked: Robin, at the front desk, was terrific. She seemed to know her job well and was able to answer all of my questions. She should be commended for her customer service skills. The size of the room was comfortable and there were plenty of counter spaces, a stove, a full size refrigerator with a freezer.
Disliked: The dead bolt in the room door did not work properly. I had informed the front desk staff after checking in and she said she will report it. The next morning I told other staff at the front desk the refrigerator woke me up in the middle of the night and wouldn't stop humming (loudly). When I went to check out someone's dog poop in the hallway. The room was as clean as could be but there weren't the same amenities as a regular hotel so it wasn't as comfortable for me. I forgot that Extended Stays are somewhat different from regular hotels so that was my error in booking. Hopefully, the refrigerator and dead bolt will be replaced or repaired before the next guest is assigned the same room.
Lori Mon, 16 September 2024
Very good
Maria Thu, 5 September 2024
The staff was nice and...
Liked: Location was good and easy to find.
Disliked: The room accommodations weren’t good at all, the room had a terrible smell to cigarette smoke and also had bed bug bites. Uncomfortable stay and while staff offered to switch me to another room that was even worse with a terrible musty dirty carpet smell.