Extended Stay America Select Suites - Kalamazoo - West Guest Reviews
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3.8 miles from Kalamazoo centre |
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Lindsey Thu, 27 March 2025
Exceptional
Brennan Mon, 24 March 2025
Bad
Disliked: Bed bugs and dirty rooms, extra $100 deposit per room not told about until arrival.
Joshua Mon, 24 March 2025
The worst property dirty
Liked: Nothing
Disliked: Everything I did third party billing and received no communication
Cynthia Sun, 2 March 2025
Exceptional
Martin Thu, 13 February 2025
Bad
Disliked: Staff member named Rob made inappropriate remarks about tying up the guest for a sexual experience. Those remarks were followed by the guest being advised that he would be entering the room to do some sort of work. The front desk lady was really cool and handled it with the tools she had but the company did not act regarding this in good faith.
Azizul Fri, 7 February 2025
fair
Liked: Breakfast - N/A Location - Good
Disliked: Room atmosphera
Daniels Fri, 7 February 2025
Passable
Liked: Shaneice(Manager) IS the ONLY REASON the customer stays.
Disliked: The ROACH INFESTATION is and should be"uxcusable." The extended stay is too expensive for someone to deal with. Roaches are nasty and come from people not cleaning their rooms.
Prater Sun, 2 February 2025
Bad
Liked: The staff only.
Disliked: Roaches in the room. We were moved to two different rooms the first one the TV did not work and it was not clean pee still on the toilet seat filter was caked in dust in the heater window was left open refrigerator was dirty. The second room after getting food and returning to our room we took a shower and upon coming out of the shower were greeted by roaches all over the counter area. We quickly checked out
Keith Sat, 30 November 2024
Cockroach Ran Across Bed as...
Liked: Looked nice on the outside.
Disliked: Electrical outlet covers had not been replaced and were sitting on counter in room. There was a large cockroach that was running across the bed when we first entered the room. We turned around and left the hotel and did not stay at this hotel.
Wendy Mon, 4 November 2024
Disgusting
Liked: The over powering disgusting chemical smell. It was dirty, the floor was sticky. I could hear a radio all night through the bathroom area. It was gross and overpriced
Disliked: See above, there was nothing to like. Although the young woman at the front desk was pleasant