Overall my stay was ok...

Liked: I like that the staff was very friendly during check in ans and the location was very easy to find
Disliked: I didn't like that the mattress was very hard

Bad

Disappointing

Liked: It was quiet
Disliked: The bathroom was not clean. There was mildew in the shower head. The tub was dirty and rusted the sink wasn't cleaned. The counter in the kitchen was not clean and still had stains from the previous people. The AC had a weird smell each time it would come on. The carpet was stained and smelled.

Exceptional

Exceptional

Don’t .

Liked: It was close to the town center
Disliked: Staff is never in the office or reachable by phone. We stayed in room 370 we had to get a new key every time the door shut because it only worked once. The first time I got locked out my 3 and 4 year old were in the room because I had stepped onto the porch. I did get someone on the phone that time but was told I would need to come to the front desk for a new key… while my kids were in a room unattended.. no thanks. There was zero sense of urgency from any of the staff to help me gain access to my kids although they did slowly walk up and open it. The door is broken and coming apart, it left a huge gash on the back of my foot from where the metal is bent upwards. One of the other times we got locked out I did finally get someone on the phone and then someone finally came to the office and she was SO RUDE. The morning of checkout I called SO MANY times to request late checkout, our trip was stressful and we were all exhausted. Phones still said it was after hours so I couldn’t formally request. At 10a house keeping came, I let her know we would be leaving but we’re requesting late checkout. She said okay, and then at 10:45 the manager (who is the one that suggested I leave my kids in the room alone and trek across the complex to retrieve a new key) came banging on the door rude af letting me know that checkout is at 11.. I explained that I had been trying to contact them and that I was so unhappy with the lack of ability to communicate with them. He suggested that I leave this review so here we are

Very disappointing; the worst ever.

Liked: It was close to Mayo Clinic where we had an appointment
Disliked: It’s old. The sink and tub were peeling with huge stains in tub. Couldn’t even take a shower. It toted being a suite and yet we were not even provided paper towels. Not worth the money. Not even a coffee maker in room. Who does that?

To long ago to remember

Good