Exceptional

Liked: It was an exceptional experience, we were in Indy for my daughter's major surgery and it was a long day. Long story short, I dont know how to spell the mans name, but he helped us out so much. He stayed after his shift. We didnt have money on a card, he let us pay in cash. The only thing that was confusing was how to check out before someone got there, there were no signs what to do. I called the number and got ahold of someone I'm assuming was on call and she told me what to do. But it was a great stay and will stay again.

not good

Liked: Room was not clean at all..sticky floors from where black and red stuff was spilled all over it. The tv remote buttons were stuck from sticky red stuff spilled on it. The cloth shower curtain wasn’t white anymore it was stained with black all over it and mold all on the bottom part of it from water. Mold growing on the wall/ceiling in the room. Refrigerator was leaking water inside it so when you open it water comes pouring out. The check in & check out desk was always closed with no worker.

Pleasant

Very good

Next time I’ll have a...

Liked: It was available at a discount price
Disliked: I was attacked in the elevator by some man geeking out and punching walls screaming and throwing himself around all crazy

Exceptional

Terrible

Liked: The receptionist who checked us in was rude and not accommodating, whatsoever. Should not work customer service when dealing with people everyday. Do not recommend this hotel.
Disliked: Rude staff. No toiletries like shampoo, conditioner, lotion. No coffee maker.

Bad

Disappointing

Disliked: To noisy, next to hyway. No ammenities in room ie. coffee.