Extended Stay America Select Suites - Columbia - Gateway Drive Guest Reviews
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5.3 miles from Columbia centre |
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Cynthia Mon, 18 November 2024
Everything in room is old,...
Disliked: The room was filthy, carpets dirty and had a terrible oder, only one towel, couldn't reach front desk or anyone who worked there till morning, hvac system sounded like a truck in room, got up to use restroom, turned on lights only to see roaches scattering , roaches around door and in plastic instructions was so uncomfortable had to leave this property..front desk person said she'd have to ask her manager and investigate. Not an acceptable answer for this. Called booking.com agent was so helpful . Found me another hotel as it was my nieces wedding weekend.
Leah Mon, 4 November 2024
Please do not stay here,...
Liked: Absolutely NOTHING
Disliked: Nothing it was not clean and the entire place smelled of smoke, and it was supposed to be non smoking. The stove was broken and inoperable. The door looks like it had been punched in and what even is that in the tub?!!!
Abbie Sun, 27 October 2024
Poor
Sophia Wed, 9 October 2024
Exceptional
Sophia Wed, 9 October 2024
Exceptional
Giovana Thu, 3 October 2024
Room was dirty, microwave was...
Liked: Good location easy access.
Disliked: Room was dirty
Jane Wed, 18 September 2024
Disappointing
Liked: The bed was clean!
Disliked: No breakfast available even though it was stated in the description. Apparentley it's changed hands and booking.com have not updated their system! Tired fixtures and fittings, smelt of cigarettes and damp. Shower curtain rail hanging off, half the lamps didn't work, no toiletries..........
Denée Tue, 17 September 2024
Good
Jason Sun, 8 September 2024
drove 21 hours to bad,...
Liked: The location.
Disliked: When I and my family arrived, the toilet in the room didn't work. The woman at the front desk was about as indifferent as could be explaining that there were no more rooms available and "it was Labor Day weekend." Therefore, if any of the guests had any maintenance needs, they were screwed. I had to find another reservation at the last minute at a higher-priced property. I asked for a refund and eventually received it.
Norman Wed, 4 September 2024
Good