Very good

It was lovely

Liked: Stove and fridge.Perfect location.
Disliked: You have to ask for cookware etc, but at least it's free

Very good

I survived.

Liked: The location was close walking distance to the Allstate venue.
Disliked: The property is run down. The hallways smell like feet. The room, beds, the bathroom is run down. I think the staff do their best to maintain the property but it’s not an ideal place to stay for more than 1 or 2 days.

Will not return and would...

Liked: The property was very dirty, they put me on a main floor room and the window would not lock. The air-conditioning was not working, so we just checked out and went to a different hotel.
Disliked: Nothing

I was not allowed to...

Liked: Nothing. There was no reservation for me but my card was charged.
Disliked: I submitted a request to customer service to get a refund. I couldn't to stay at the hotel as they did not have my reservation on file. There was NO room for me. I have been ripped off!

Passable

Liked: I liked the location. It was close to the allstate arena that we could walk to it.
Disliked: No coffee in the room.

I’d stay again wouldn’t use...

Liked: I don’t eat pork
Disliked: Kind of bland like casino food but it was ok

Exceptional

Liked: Good day! My colleagues and I visited the beautiful city of Chicago from February 21-23, 2025. We stayed at this hotel and liked it, It has excellent staff, namely managers Wendy and Rebecca. Thank you for your warm attitude, you made our trip unforgettable with warm memories. We are scientific interns from Kazakhstan in the USA. Best regards, Akmaral.