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Extended Stay America Select Suites - Chicago - O'Hare ee - (888) 406-7656
Extended Stay America Select Suites - Chicago - O'Hare, 1201 E. Touhy Avenue, Des Plaines, IL -(888) 406-7656
Area: O'Hare Airport (ORD) North
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3.2
HOTEL RATING: 
PLEASANT
3.2 out of 5 (325 Ratings)
3.7 miles from Des Plaines centre
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Hotel Description
Extended Stay America - Chicago - O'Hare is located in Des Plaines and especially designed for longer stays with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Chicago is is equipped with a stovetop microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. A grab-and-go breakfast is served every morning and includes bars muffins hot cereal coffee and tea. Attractions within close proximity to the hotel include the Donald E. Stephens Convention Center All-State Arena and Rivers Casino.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
u
Swimming Pool
A
Business Center
Other Amenities
` Free Parking
` Safety Deposit Box
` Air Conditioning
` Elevator
` Hair dryer
` Bathtub
` Microwave
` Kitchenette
` Coffee/tea maker
` Refrigerator
` Heating
` Wheelchair accessible
` On-site parking
` vending machine
` telephone
` alarm clock
` kitchenware
` Family Rooms
` Free Wi-Fi
` Kitchen
` English
` Non-Smoking Rooms Available
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Food delivery
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Separate shower/bathtub
` Spa services
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)
` Shuttle service (charges may apply)

Extended Stay America Select Suites - Chicago - O'Hare Guest Reviews

Overall Average Score: 
Pleasant (3.2 out of 5)

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4

Very Good - 4.0 out of 5

Darlene Wed, 25 December 2024

It was fine for our...

Liked: Walking distance to our destination. They gave us an extra hour after check out.
Disliked: No coffee anywhere. Never had stayed where the front desk was closed from 10pm to 10am.Yes there was a phone to call if needed anything.

4

Very Good - 4.0 out of 5

Gennifer Mon, 23 December 2024

Very good

2

Disappointing - 2.0 out of 5

Ishmael Tue, 17 December 2024

Disappointing

5

Exceptional - 5.0 out of 5

Diane Fri, 13 December 2024

Exceptional

4.5

Wonderful - 4.5 out of 5

Wagner Mon, 9 December 2024

Good Lodging for a Good...

Liked: How cheap the stay was compared to other hotels around, how nearby it is to shopping centres and restaurants
Disliked: The mattress was a little too firm for my tastes, and the pillows were a little too soft for my taste, but that doesnt really diminish my experience here in any way

2

Disappointing - 2.0 out of 5

Cristian Wed, 20 November 2024

Disappointing

Liked: The ladies in the front desk. Very helpful and friendly.
Disliked: Cleanliness:sticky and dirty floors.Toiletries: only a bar soap in the bathroom.Noisy guests.

0.5

Poor - 0.5 out of 5

Matthew Mon, 18 November 2024

Not going to book with...

Liked: They reimbursed the cost of my room.
Disliked: They have communication problems. I informed them I would be arriving 11pm- midnight as they asked. I was told everything was set for my stay. I had until 6pm to cancel. I show up at midnight and the lobby is closed and a man on the phone says he cannot help me as they lock up at 10pm and I was considered a no show but still charged for not canceling by 6pm. After the run around over the phone with the hotel operators that night and the following day, I showed up the next day while still in town and was able to get refunded upon explaining the situation. This incident was made more difficult being that I was traveling with my wife and 11 month old son. We ended up at a Holiday Inn as an agent with Booking.com was able to direct us to a hotel with availability and a staffed lobby. The price was similar but just from the lobby I could see it was a better option. The ratings I gave this hotel are based on just what I seen in the lobby, I cannot say how the accommodations actually are as I never seen the room and ended up at the Holiday Inn.

3.5

Good - 3.5 out of 5

Gerald Mon, 11 November 2024

value for money.

Liked: location is convenient, to the airport and bus/train stations.
Disliked: No kitchen utensils

2.5

Fair - 2.5 out of 5

Jayne Sat, 9 November 2024

Passable

Liked: Staff were nice, laundry room was good.
Disliked: The corridors smelled like a frat house

5

Exceptional - 5.0 out of 5

Arlene Mon, 4 November 2024

Exceptional

Liked: Staff is attentive and caring.

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Extended Stay America Select Suites - Chicago - O'Hare 1201 E. Touhy Avenue, Des Plaines, IL