Extended Stay America Select Suites - Chicago - Lisle Guest Reviews
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1.5 miles from Lisle centre |
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Deborah Mon, 21 October 2024
Poor
Liked: Convienent location
Disliked: Dirty
Brown Mon, 7 October 2024
It was bearable, but I'm...
Liked: Tiffany, the woman that checked me was very nice. I liked having a full-size fridge.
Disliked: The room was worn-looking; it needed a thorough cleaning and a coat of paint. There was no breakfast - as advertised on-line, that was quite disappointing. The TV remote worked randomly, so that was frustrating.
Monica Sun, 29 September 2024
Bad
Liked: Nothing
Disliked: There were spider webs all over the hotel room walls. There was a millipede on the floor right beside the bed when we entered..
Judah Thu, 26 September 2024
n/a
Liked: The professionalism exemplified by Ms. Madison. Even though we were exercising out rights to address concerns going on in room 215, Ms. Madison never made us feel like we should not raise issues regarding our discomfort in room 215. But rather, she addressed the issues; to include contacting/speaking with the GM and then, she assured us that she would locate a different room and go the extra mile by personally assessing/looking over the room before moving us to a new room; she did. Hence, our high rating represents Ms. Madison's performance to put this facility back on our list to visit in the near future. Thank you.
Disliked: There was no coffee and/or tea (for guests) in the lobby area and or the assigned roomI believe that this amenity allows guests a chance to take a deep breath and regroup to enjoy the visit.
Manoj Mon, 23 September 2024
Bad
Alisha Tue, 30 July 2024
They overbooked and I had...
Liked: The staff was kind
Disliked: The property was not clean and had smells. Room was not clean and stains on carpet.
Kendall Mon, 29 July 2024
Superb
Eric Sat, 20 July 2024
Horrible place nobody was there...
Disliked: I did not stay I asked for a cancellation. I booked the room after 10 PM when I showed up nobody was there. I rang someone off the phone and they said someone will be there in 45 minutes to get your room. Totally unacceptable I asked for a refund and to cancel the hotel.
Ramji Mon, 27 May 2024
Disappointing as I was looking...
Disliked: No breakfast or even coffee at the venue or inside the room, No utensils .. very minimal. Maintenance not available in evenings.
Anonymous Wed, 22 May 2024
Disliked: Very minimalist, designed more for someone who wanted to stay longer than 1 or 2 nights and bring their own supplies. No shampoo, limited amenities, etc.