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Extended Stay America Select Suites - Austin - Round Rock - North eef - (888) 323-5826
Extended Stay America Select Suites - Austin - Round Rock - North, 555 S I-35, Round Rock, TX -(888) 323-5826
Area: Round Rock
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BOOK ONLINE OR CALL - (888) 323-5826
2.4
HOTEL RATING: 
DISAPPOINTING
2.4 out of 5 (615 Ratings)
0.7 miles from Round Rock centre
BOOK ONLINE OR CALL - (888) 323-5826
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Hotel Description
This Extended Stay America - Austin - Round Rock - North is located in Austin and especially designed for longer stays with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi. Every kitchen at Extended Stay America - Austin is equipped with a stovetop microwave and a small refrigerator. The hotel also provides guests with laundry. Bi-weekly housekeeping services are provided for free and daily provided for a fee. The property offers free onsite parking. The hotel is 3.4 mi from Dell Diamond Baseball and 7.5 mi from The Domain shopping center.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Parking
` Air Conditioning
` Elevator
` Hair dryer
` Bathtub
` Microwave
` Kitchenette
` Coffee/tea maker
` Refrigerator
` BBQ facilities
` Heating
` Shared kitchen
` Wheelchair accessible
` On-site parking
` vending machine
` telephone
` alarm clock
` kitchenware
` Family Rooms
` Free Wi-Fi
` Kitchen
` English
` Spanish
` Non-Smoking Rooms Available
` Smoke alarms
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Food delivery
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Laundry services
` Non-smoking property
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)

Extended Stay America Select Suites - Austin - Round Rock - North Guest Reviews

Overall Average Score: 
Disappointing (2.4 out of 5)

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4

Very Good - 4.0 out of 5

Trisha Thu, 14 November 2024

Very good

5

Exceptional - 5.0 out of 5

Angela Mon, 11 November 2024

Exceptional

1.5

Poor - 1.5 out of 5

Landon Sun, 27 October 2024

You get what you pay...

Liked: The pics online are outdated. There is NO coffee bar nor any of the other stuff listed in the description. No “kid friendly buffet” no “coffee bar”. Just a metal door at the lobby office that looked like a jail cell
Disliked: Front lobby office was closed from 10:00pm to 10:00am

0.5

Poor - 0.5 out of 5

Sergei Fri, 25 October 2024

Bad

Liked: Nothing
Disliked: I never stay here. They just cancel my booking and refuse to refund. So just still my money and leave me on the street.

0.5

Poor - 0.5 out of 5

Mud Wed, 23 October 2024

We got a refund back...

Liked: Nothing we walked in and it stunk went into the room and found at least 6 cockroaches
Disliked: Everything it was dirty run down

0.5

Poor - 0.5 out of 5

Anzie Tue, 22 October 2024

RUN AWAY and AVOID

Liked: NOTHING. Everything about this place is BAD
Disliked: This place is unprofessional and they take advantage of customers by running a scam. DO NOT MAKE A RESERVATION WITH THIS HORRIBLE PLACE. One month before my trip, I made a reservation. When I tried to check in I was told that the hotel was overbooked and that they did not have any room available even though I already had a reservation. I was left in the street to find somewhere else to stay that was double the price of the original reservation so I went into debt because of this situation. Today I found out this hotel still charged me even though they did not let me stay because they overbooked.This place should NOT be doing business with Booking.com if they will not honor their agreement to the reservations. It should be AGAINST THE LAW for them to collect money without offering any service. Please do NOT take your family here. Besides the horrible experience that I endured and the lack of support and no customer service, the place looked super dirty, NOT safe, and smelled like drugs.

0.5

Poor - 0.5 out of 5

Mickey Mon, 21 October 2024

Horrible room

Liked: The staff was great!
Disliked: Roach infestation. Used nearly a whole can of roach spray.Slept with lights on and clothes on. Didn't sleep well as I had to reapply roach spray as new roaches came in. Did not cook anything as I knew it would attract more roaches.

1

Poor - 1.0 out of 5

Juan Mon, 21 October 2024

Great Service and friendly staff,,...

Liked: staff was extremely friendly and accommodating considering how bad a shape the hotel was in.
Disliked: short staffed, the room key never worked. had to have the person at front desk escort and open door every time we left room and returned. the lobby was closed and had to call most of the time to find someone to come down to lobby to open our door. the TV didn't work for anyone in the hotel.

0.5

Poor - 0.5 out of 5

James Mon, 21 October 2024

F’ing Horrible. Then the staff...

Liked: I did not. The property was infested with roaches.
Disliked: The property was infested with roaches, it was not clean, smelled like mold and cigarettes.

1

Poor - 1.0 out of 5

David Sun, 20 October 2024

Never again will I stay...

Disliked: Mattress was old and thin. There were dead bugs on the floor. Homeless people in parking lot.

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Extended Stay America Select Suites - Austin - Round Rock - North 555 S I-35, Round Rock, TX