Extended Stay America Select Suites - Austin - Northwest Guest Reviews
Write a review
1.3 miles from Jollyville centre |
Write a review
Yuri Thu, 24 October 2024
Passable
Liked: Double charge on the room - Stiller not solved between Booking.com and hotel
Ana Mon, 2 September 2024
Good
Jesus Thu, 11 July 2024
Exceptional
Elaine Wed, 10 July 2024
Bad
Michael Fri, 3 May 2024
Bad
Liked: Room was dirty with broken glass in the floor and the fridge had molding food in it. Bed was not clean.
Alexa Wed, 24 April 2024
Non existent never made it...
Liked: Nothing did get to stay there. They refused to let me check in
Disliked: Rude staff they did not care to help and basically told me they wouldn't help me or allow me the room i paid for
Verified Hotel Guest Tue, 23 April 2024
Liked: Staff was courteous and helpful. I was able to get checked in and get to my assigned room with ease.
Disliked: The room offers a stove but seems to be out of order, no burners were installed.
Jennifer Sun, 21 April 2024
Short and not sweet
Liked: Staff - the desk manager was professional, helpful, and was on top of her game.
Disliked: Finding tweezers in my bed. The blinds were broken. The input on the tv was not set properly. The desk manager had to come help. The baseboards were held together with rusty staples. The walls were very thin. I could hear my neighbor’s tv and it was set at a very normal volume.
Alvarado Tue, 16 April 2024
Bad
Mariah Tue, 2 April 2024
Passable
Liked: I got told I would get a refund if I checked out one night early
Disliked: I felt they could do more cleaning especially the floor and tub area