Extended Stay America Select Suites - Austin - Northwest Guest Reviews
Write a review
1.3 miles from Jollyville centre |
Write a review
Lisa Sun, 6 April 2025
Dont stay here
Liked: This place smelled like weed. From the lobby to the hallways. It looked like a crack house with different drug addicts walking in & out
Paz Tue, 1 April 2025
Bad
Liked: I was not able to get a room, so I was charged 86$ for a room I never got to sleep in. Or even step into. They ran my card when i arrived at the hotel , & said it declined when i had money on my card AND I had paid online already. Was never able to check in. Extremely disappointed and will never go back
Jesus Mon, 31 March 2025
Bad
Yuri Thu, 24 October 2024
Passable
Liked: Double charge on the room - Stiller not solved between Booking.com and hotel
Ana Mon, 2 September 2024
Good
Jesus Thu, 11 July 2024
Exceptional
Elaine Wed, 10 July 2024
Bad
Michael Fri, 3 May 2024
Bad
Liked: Room was dirty with broken glass in the floor and the fridge had molding food in it. Bed was not clean.
Alexa Wed, 24 April 2024
Non existent never made it...
Liked: Nothing did get to stay there. They refused to let me check in
Disliked: Rude staff they did not care to help and basically told me they wouldn't help me or allow me the room i paid for
Verified Hotel Guest Tue, 23 April 2024
Liked: Staff was courteous and helpful. I was able to get checked in and get to my assigned room with ease.
Disliked: The room offers a stove but seems to be out of order, no burners were installed.