Extended Stay America Select Suites - Atlanta - Marietta - Windy Hill Guest Reviews
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7.6 miles from Marietta centre |
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Jayrock Tue, 12 November 2024
Very clean rooms and bedsheets...
Liked: Give the crew who are doing the room cleaning and laundry a big PAY RAISE, they are doing an awesome job. Very clean rooms and bedsheets are sparkling CLEAN. Location is great and lots of free parking space for vehicles, and the wifi works wellNo Breakfast
Disliked: They need to replace The TVs in all the rooms, this is 2024 but you still have TVs from 1960s for your guests is absolutely crazy
Niambi Tue, 29 October 2024
Exceptional
Sherri Sun, 27 October 2024
Passable
Angelica Fri, 25 October 2024
avoid.
Liked: the location
Disliked: there is a reason why the stars are what they are lol. so first me, my husband and daughter are visiting from FL for a show. i had reserved this room a while ago and no where on the site does it state that they now collect a $100 deposit at check in. secondly how do u give TWO towels for a family of 3? lol my husband went to get another towel and was told that they charge for towels! CHARGE FOR TOWELS!?!??? on the way up i had looked at the reviews and started to have second thoughts. i had another stay that i was going to book at another hotel and i really should have. they had a $20 deposit and didn’t charge for towels lol i should’ve went with my gut when i saw the roach reviews and lack of cleanliness. the carpet is disgustingly, room is outdated, i never trust a hotel clean so i sanitize and wipe everything regardless but just nasty and truly a waste of $385.00. next visit here for Christmas i will go with my other option! will NOT come back here. maybe if the customer service was better i would’ve taken that into consideration but no lol it just is awful all around. but what do you really expect when u book at extended stay? lol def lives up to its 2 star.**UPDATE** so the toilet stopped flushing lol. we opened the lid of the tank and THERE WAS DRUG PARAPHERNALIA IN THE TANK!!! complaint to the front office who did nothing but say hold on and came back with a plunger lol. ZERO STARS all around. and this comes after management responded to this review. nothing said can make this stay any better. oh and the charge for extra towels $1.75 per day. needless to say we went to walmart and paid $2 to own a towel. first and last stay here ever. garbage in the hallway. carpets are stained in the room and hallways. just completely cannot wait to go home and get out of this grunge. the pictures are very deceiving to say the least lol. pictures to follow of alll things mentioned.
Todd Wed, 23 October 2024
Bad
Walker-rodney Sun, 13 October 2024
Bad
Disliked: When I got to this property, they did not have a reservation for me. I need someone from your customer service department to contact me back in regards to reversing the charge for a room that I did not have.
Margret Sun, 13 October 2024
Passable
Liked: The front desk when we checked in
Disliked: No silverware, shampoo, conditioner or chairs in our room. We got charged a cancellation fee after talking to the staff all morning with us trying to leave from the hurricane.
Tammy Sat, 12 October 2024
Perfect place for an extended...
Liked: As a hurricane refugee , 18 hours of driving and a bad experience at another hotel , I found this place they had a couple of rooms left . Nice facility , dated interior but spotless , loved the extra space full size fridge . Staff was welcoming , didn’t have a problem with my dogs , ample grass area . Hotel was sold out but it was so quiet . Great value for the money , would definitely come back . Shout out to Wanda who made me feel welcome , spent time talking to all of the guest. .
Disliked: That I didn’t find this place sooner
Ian Fri, 11 October 2024
Bad
Jessica Mon, 7 October 2024
Get what you paid for...
Liked: Staff was friendly.
Disliked: Found out about a $100 deposit and limited front desk hours when I showed up.