Besides the air conditioner rattling when turned on, everything about my stay was wonderful. The staff was pleasant, friendly and helpful. Food service was great, and the complimentary breakfast was pretty good as well. Our room was beautiful, tidy, and best of all - the beds were super soft. We had one noise complaint but the staff promptly addressed the issue and it was quiet the rest of the night. The hotel is in a nice area. I loved it, would recommend and definitely stay again!

Liked: Friendly staff; beautiful, clean rooms; in a great area.
Disliked: Doors were kind of thin - could hear people when walking through the halls, but not a huge deal. The AC unit in my room rattled a bit.

Unsatisfied

Liked: Location and price
Disliked: There was a half smoked cigarette on the sofa. The room smelled like smoke. Said it was 2 queens, but the beds are full size and uncomfortable. One of the two rooms we had the thermometer didn't work. Only one elevator was working . . . 1.5 years ago when we stayed here the same elevator was out of order.

Great

Liked: Friendly and respectful
Disliked: One of the elevators was broken

Clean & quiet but breakfast...

Disliked: Elevator was broke

Disappointing

Disgusting!!! Check your sheets!

Liked: I did not get to stay there as the room was disgusting. However, the size of the room and lay out was ideal!
Disliked: The bed had used sheets including their potato chips in the bed. Woman at the front desk said the room was clean when I had a picture, refused to change the sheets, refused to give us a different room. Refused to give me the managers number, refused a refund. When I had picture proof!!! Gross gross gross!

Poor

Disliked: Fire alarm and phone were flashing all night. Lots of rowdy guests hooting and hollering all night.

Bad

Good

Pleasant

Disliked: Breakfast included but there is no breakfast served at the location of hotel. We have protein bars and cup cakes served in the breakfast. I haven’t seen Bread and oatmeal.