Extended Stay America Premier Suites - Cleveland - Independence Guest Reviews
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2.3 miles from Independence centre |
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Jaimie S, Marysville, visiting Jacobs Pavilion at Nautica Tue, 27 May 2014
Besides the air conditioner rattling when turned on, everything about my stay was wonderful. The staff was pleasant, friendly and helpful. Food service was great, and the complimentary breakfast was pretty good as well. Our room was beautiful, tidy, and best of all - the beds were super soft. We had one noise complaint but the staff promptly addressed the issue and it was quiet the rest of the night. The hotel is in a nice area. I loved it, would recommend and definitely stay again!
Liked: Friendly staff; beautiful, clean rooms; in a great area.
Disliked: Doors were kind of thin - could hear people when walking through the halls, but not a huge deal. The AC unit in my room rattled a bit.
Selena Fri, 27 December 2024
Okay
Liked: It was close to restaurants and stores
Disliked: Cleanliness was not good. And it seem like housekeeping did not clean the room properly
Tierra Fri, 27 December 2024
I guess it's quantity over...
Liked: The staff, the location and the layout of the rooms
Disliked: The smell on the 4th floor, the dog poop on the floor, black mold in the sinks and tubs/showers. The dust was a bit much had to use the pine sol I brought to clean both rooms plus hand mop our room floors. understaffed which I totally understand
Sharria Wed, 25 December 2024
Exceptional
Mohammad Wed, 25 December 2024
Exceptional
Tonya Mon, 23 December 2024
The hotel
Liked: Everyone was nice and helpful. The room was nice and clean. The bed was comfortable. The coffee was good
Disliked: The only thing I didn't like was the breakfast. I thought there was going to be real food for breakfast. Not no muffins .
Mia Fri, 20 December 2024
Poor
Roger Fri, 20 December 2024
Pleasant
Liked: Good location, clean washer and dryers
Disliked: Smell of smoke was horrible. The room had a funky smell
Paige Tue, 17 December 2024
Cozy and easy
Liked: Was very nice compared to other extended stays in the area
Disliked: Had a weed smell and there is many many rules
Eric Mon, 16 December 2024
Exceptional
Joseph Mon, 16 December 2024
Exceptional
Liked: Very clean and friendly staff